Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 Pro Max
Average customer rating
3.8
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
77
4 Stars
24
3 Stars
26
2 Stars
13
1 Star
18
69%of customers recommend this product.
(
104 out of
150)
Customer Reviews for OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 Pro Max
Posted by: Casia
Verified Purchase:Yes
The different colors of purple flow together nicely. With the pop socket on the back, it definitely will still work on a charging pad. The pop socket is a little tight when trying to open. It doesn’t open as far as a normal one but I think I get it is because it has to sit down further so it will charge. Either way it was worth the money paid and I do really like it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Alex
Verified Purchase:Yes
Just as promised, the colors are bright and look very nice. The delivery was so fast, i got my order in less than 48 hours, wow!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
It does what it’s supposed to do
on November 7, 2021
Posted by: Dawn
I bought this case two months ago and had no issues. The case will get dirty/ dingy on the sides as the case is pink and it’s hard to remove. But it provides adequate protection for my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Otterbox OG - Polar Vortex - Great Case
on January 8, 2022
Posted by: Always Otter
This is a great case! I have had several different varieties of Otterbox cases over the years including the Otter + Pop. Currently using it for my iPhone 12PM, and this case is fantastic. It is a well built case that protects all sides and edges of my phone. The built in pop socket is great for one handed use and propping the phone up. When on its side and propped with the pop socket, you have to put the camera side down or else it’ll flip over due to the camera and lens being heavier. Simple gravity. I’m thrilled with the Polar Vortex color! Beautiful and stands out! Another great case by Otterbox!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Love this case! Super cute, very protective, and I love the pop socket! It’s not bulky and in the way like a normal pop socket!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Love the idea - dislike the durability
on April 11, 2022
Posted by: Micah
Used this without any problems for about 2-3 months and loved it. Used it seamlessly with other popsocket products and you can remove the popsocket so that the phone case works with wireless chargers. HOWEVER, the pop socket attaches with a locking mechanism on the back of the case that uses very thin plastic. The plastic part of the locking mechanism on the phone case broke and now the phone case can't lock with any pop sockets ever again. Would love to try again and see how long the case lasts, just not interested in spending so much for another case to break. Not sure if Otterbox has a replacement policy.
Response from otterbox.comBy OtterBox , Customer Service Team , April 12, 2022
Hi, Micah!
We're sorry to hear about the damage to your Otter + Pop Symmetry Series case! We greatly appreciate your feedback about the integrated lock, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case! Give us a call at 1-855-688-7269, and we can get your warranty claim started.
Best,
OtterBox Customer Service Team
We're sorry to hear about the damage to your Otter + Pop Symmetry Series case! We greatly appreciate your feedback about the integrated lock, and we'll be sure to let our design team know about your experience. The good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case! Give us a call at 1-855-688-7269, and we can get your warranty claim started.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com