Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 Pro Max
Average customer rating
3.8
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
77
4 Stars
24
3 Stars
26
2 Stars
13
1 Star
18
69%of customers recommend this product.
(
104 out of
150)
Customer Reviews for OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 Pro Max
Posted by: Kardanbou
Verified Purchase:Yes
I love this case! I was disappointed that the 12 pro max didn’t come in purple but this case makes up for that. Durable and pretty. The pop top built in is great. Only drawback is that I can’t charge my phone on my wireless charging pad with this case and for some reason my phone doesn’t fit as well in my cars phone holder.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kathy
Verified Purchase:Yes
Love the pop out otterbox and really wanted the max protection for my new iPhone 12. Looks great too!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Best case for my phone that I have found so far
on August 21, 2021
Posted by: Jackie55
Verified Purchase:Yes
I have had several cases for my phone and decided I wanted to try the pop symmetry.
I am surprised by how much I like it, so much easier to carry, and can still put it in my pocket if I want no problem.
I am surprised by how much I like it, so much easier to carry, and can still put it in my pocket if I want no problem.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: WiseGuyVinyl
Verified Purchase:Yes
This is my first OtterBox and I am very pleased. The pop socket features is my main reason for getting this model, as well as the bright white color (black cases just disappear, people)! The pop socket saves your hand from cramping and it being built-in to the construction is just what the Phone Doctor ordered! All the controls work well in the case additionally…I just wish all boxes came WITH the glass protector!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: BarbieeG
Verified Purchase:Yes
The best and good quality case that ever try. I love how the phone fits on the case and the texture. In other cases by the time pass it was coming loose. With this case my phone will fit and stick on the case. I love my phone case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Disappointing
on September 30, 2021
Posted by: Ally
I had really high hopes for this phone case because I loved the one I had for my iPhone 8 so when I upgraded phones to the iPhone 12 max I wanted to get another one. The pop socket barely even holds the phone and it feels so flimsy especially for the price of the case. I can’t even use my holder in my car because it falls off. I probably won’t buy another one of these the quality isn’t great at all.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, October 1, 2021
Hi, Ally!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface and recommend placing something under the PopSocket to ensure the correct viewing angle is achieved.
If you run into any other troubles, feel free to call us at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface and recommend placing something under the PopSocket to ensure the correct viewing angle is achieved.
If you run into any other troubles, feel free to call us at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: marlymarl
Verified Purchase:Yes
I like that it is lightweight yet protects. purchased it for the color, but it would be great if they had more color options available.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: tp64
Verified Purchase:Yes
I love the look and quality. I have already dropped my phone twice and it was no problem
I would recommend this to a friend!
Written by a customer while visiting otterbox.com