Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 Pro Max
Average customer rating
3.8
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
77
4 Stars
24
3 Stars
26
2 Stars
13
1 Star
18
69%of customers recommend this product.
(
104 out of
150)
Customer Reviews for OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 Pro Max
Customer Rating
3
Eh - Not for me.
on April 5, 2021
Posted by: Summer
I bought mine from the pop sockets website -- but I came here because I now want to replace it with a regular otter box and a regular pop socket. Reviewing this to tell you why...
While I can actually use mine like a stand, what I can't do is hold it comfortably. The area where it recesses make for a pretty small place to wedge my not overly large (or so I thought?) fingers. It's not unbearable -- but it's not comfortable. It's sort of a ... just irritating enough to remind me that I paid too much for this case for this expensive phone... and I still don't like it. ... Also - I can't get it to charge through the case, even taking the pop socket off, and even using the special "pop charger" I bought from the pop website... So ... I had to take the whole case off. So I came here to see if I could get a specifically MagSafe case.... Frustrated by the whole thing.
If you have hands that aren't tiny-- this may be uncomfortable to you.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 6, 2021
Hi, Summer!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback about the space behind your PopTop, and we'll be sure to let our design team know about your experience. As for the wireless charging, you may have to center the device and not your PopGrip on your PopPower wireless charger. If you continue having issues, feel free to call us at 1-855-688-7269, and we'd be happy to see what we can get done for you!
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback about the space behind your PopTop, and we'll be sure to let our design team know about your experience. As for the wireless charging, you may have to center the device and not your PopGrip on your PopPower wireless charger. If you continue having issues, feel free to call us at 1-855-688-7269, and we'd be happy to see what we can get done for you!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Gilbert85
Verified Purchase:Yes
It needs too be more thick too thin for my phone and barely fits the model
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 9, 2021
Hi there, Gilbert!
We're sorry to hear about your disappointment with the size of your Otter + Pop Symmetry Series case! That is one of the sleeker cases in our lineup, so it will be thinner than some of our other offerings. Having said that, our tests have shown that it provides the drop protection OtterBox is known for. If you're looking from something a bit more rugged, we'd suggest checking out our Defender Series case here: https://www.otterbox.com/en-us/iphone-12-pro-max/defender-series-pro-case/77-66268.html#prefn1=featuresRefinements&prefv1=Rugged&start=1
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with the size of your Otter + Pop Symmetry Series case! That is one of the sleeker cases in our lineup, so it will be thinner than some of our other offerings. Having said that, our tests have shown that it provides the drop protection OtterBox is known for. If you're looking from something a bit more rugged, we'd suggest checking out our Defender Series case here: https://www.otterbox.com/en-us/iphone-12-pro-max/defender-series-pro-case/77-66268.html#prefn1=featuresRefinements&prefv1=Rugged&start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jimsaidit
Verified Purchase:Yes
Awesome case. Really like the pop out. Definitely a good buy
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Susie cue
Verified Purchase:Yes
I purchased this 3 weeks ago I love the colour and design
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SteveH
Verified Purchase:Yes
I liked everything about it except the pull out in the back , it's only good for holding the phone, but if you try and lay phone on its side it closes
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JustJak
Verified Purchase:Yes
I only gave it 4 stars because this case doesn’t work on my wireless charging pad
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: camshirley
Verified Purchase:Yes
This was my first otterbox popsocket and I absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ann T
Verified Purchase:Yes
I’m very happy with this case. The pre installed pop up is very useful for carrying the phone and also as a prop.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com