Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 Pro Max
Average customer rating
3.8 out of 5
3.8
(158 Reviews)
Open Ratings Snapshot
Rating breakdown 158 reviews
5 Stars
77
4 Stars
24
3 Stars
26
2 Stars
13
1 Star
18
69%of customers recommend this product. 
(
104 out of 150
)
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Customer Reviews for OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 Pro Max
Customer Rating
5 out of 5
5
Great product
on May 5, 2021
Posted by: Tuna
Verified Purchase:Yes
I made the right decision by buying this product, I already dropped my iPhone and nothing happened
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Not as advertised
on December 20, 2020
Posted by: Greg
Verified Purchase:Yes
I lii OJ VW the pop socket option however as advertised that it can wireless charge option did not work for me.
I had the similar case on my iPhone X and it was perfect but not with the new iPhone Pro Max 12
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 21, 2020
Hi there,

We're sorry for any confusion. You may need to remove the PopTop to ensure the best wireless charging experience. If this still doesn't work, we'd be happy to dive in with some more troubleshooting tips which should smooth things over. Please feel free to touch base below, and we'd love to chat!

bit.ly/ContactOtter

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
A1A1
on April 12, 2021
Posted by: DEEBIRD
Verified Purchase:Yes
Love love saves me money. Will buy one evey time........
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Good quality
on April 19, 2021
Posted by: Ezermeno89
Verified Purchase:Yes
I’m happy with it! Good and pretty heavy duty quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Otter and Pop Symmetry
on April 21, 2021
Posted by: Robyn R
Verified Purchase:Yes
My new iPhone 12 is pretty large in my hand, so it is comforting to have the ability to more firmly hold it with the pop and still have the protection of the Otter. The color is very attractive.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Very unique looking otter box
on April 22, 2021
Posted by: Brickcity744
Verified Purchase:Yes
I’m really impressed with my purchase, my otter box is quite comfortable to hold on to and has a very distinct look to it , Another great product from Otter box.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Very nice case
on May 6, 2021
Posted by: Xena
Verified Purchase:Yes
This is a great case and it seems to be very protective of my phone and camera lens. It looks great and I love the built-in pop socket. Especially the part where you can change them out if you get bored. The fantastic part is when the pop socket is folded in I can slide it in my purse without it catching on the pocket. It's almost flat. So far I'm happy with the protection of the face of my phone and the camera lens. It's raised enough that it will prevent anything from breaking. It's very tight to install on the camera, but no impossible. It's snug and keeps the phone from sliding around and messing with the openings for the buttons and plug-ins.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Sturdy, fairly happy with the case.
on December 4, 2020
Posted by: uncle sam
Verified Purchase:Yes
The options for a pink phone case are slim and this one fits what I was looking for.
I'm not sure if the pop-socket is supposed to be able to hold up the phone but a iphone 12 pro max is too heavy for that.
I have not tried wireless charging yet but the popsocket pops off if that does not work.
Charging with the case was no problem.
Putting the phone inside the case was troubling but not bad.
It takes a fair amount of force. I suggest pushing it as far as possible into one corner with 3 corners inside the case then push towards that 3rd corner already inside and just remember its made of steel and the case will bend a little for it to snap on.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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