Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 / 12 Pro
Average customer rating
3.5
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
29
4 Stars
13
3 Stars
12
2 Stars
6
1 Star
14
57%of customers recommend this product.
(
39 out of
68)
Customer Reviews for OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 / 12 Pro
Posted by: Lindalou
Verified Purchase:Yes
Love Otterbox protection on my phone. Also got the case with the Popsocket which I love! It is super dooper hard to get this case on-thought I was going to break my phone. Other than that, case is on and probably won’t take it off as I love the protection from Otterbox cases.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: renerene
Verified Purchase:Yes
my wife loves it, sleek, strong, comfortable in grip
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Leslie
Verified Purchase:Yes
I purchased this case a month ago and I absolutely love it!! It protects my phone better than any other case I have tried. 5 stars definitely!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mark
Verified Purchase:Yes
Bought with iPhone 12 as new protective cover and was easy to add.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lisa D
Verified Purchase:Yes
I love the way it fits my phone and the pop socket is great
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: KB4L
Verified Purchase:Yes
I bought this case wanting to have a slimmer experience with my pop socket. I love otter box and will always use the symmetry cases, but the pop socket portion of the case was where I had an issue. It’s made to fit into the back of the case so that it’s not sticking out like a detachable pop socket. That, I loved. But actually trying to grip the pop socket was just way too difficult. I have small hands, and it was uncomfortable for me to have a decent drop on the pop socket. I never had that issue with my detachable pop socket. I did end up returning because of this. If the pop socket could extend further, I’d consider buying again.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , January 28, 2021
Hi there!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback about the recessed PopSocket, and we'll be sure to get your feedback passed along to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback about the recessed PopSocket, and we'll be sure to get your feedback passed along to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Sammy
Verified Purchase:Yes
This case has a good texture so the phone does not slip out of your hand and the pop socket is a huge help too. I like the bumper edges so if I drop the phone I don’t have to worry about the screen. Only issue is that it’s really hard to get on and off, however it does mean that’s it’s securely on there.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sad about the charger
Verified Purchase:Yes
Sadly this is my second otter box, but if dint realize this one wouldn’t charge on a flat battery charger through the case. So I have to take the case off each time. So sad.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 8, 2021
Hi there!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! While that case is compatible with Qi charging, we do suggest removing the PopTop to improve charging functionality. Additionally, we recommend OtterBox Power accessories for best wireless charging experience. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! While that case is compatible with Qi charging, we do suggest removing the PopTop to improve charging functionality. Additionally, we recommend OtterBox Power accessories for best wireless charging experience. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com