Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 / 12 Pro
Average customer rating
3.5
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
29
4 Stars
13
3 Stars
12
2 Stars
6
1 Star
14
57%of customers recommend this product.
(
39 out of
68)
Customer Reviews for OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 / 12 Pro
Posted by: Laurel
Verified Purchase:Yes
This phone case was hard to get on my phone. Once on it tended to compress buttons on its own. Turned my phone off one night so my alarm didn’t go off and turned my video off randomly. Ditched it after less than a week and all those issues went away
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, February 12, 2024
Hello, Laurel! We are so sorry to hear that you were experiencing a fit issue with this case that was compressing buttons that compromised the volume and some of the functions of the device. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Written by a customer while visiting otterbox.com
Posted by: DDodson
Verified Purchase:Yes
This is a fantastic case. The case was tight to put on but not impossible and that just gives me more comfort that it will stay on. I gave this case/phone to a friend who had a stroke and has difficulty gripping items. The pop out on the back makes it super easy for her to hang on to and the bright color is very cheerful.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com