Customer reviews from https://www.asus.com
ASUS - TUF Gaming 27" 2K IPS 165Hz 1ms Gaming Monitor with G-SYNC and HDR (DisplayPort, HDMI) - Black
Average customer rating
3.8
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
13
4 Stars
5
3 Stars
1
2 Stars
4
1 Star
3
67%of customers recommend this product.
(
10 out of
15)
Customer Reviews for ASUS - TUF Gaming 27" 2K IPS 165Hz 1ms Gaming Monitor with G-SYNC and HDR (DisplayPort, HDMI) - Black
Posted by: Donquixote
Frequency of use:Daily
Verified Purchase:Yes
Very amazing monitor, the colors are nice and vibrant, and the controls and tweaking is very easy, Although I don't use the speakers much they are loud and have good audio quality as well.
Written by a customer while visiting https://www.asus.com
Posted by: jjm618
Frequency of use:Daily
Verified Purchase:Yes
I bought this monitor a few years ago & I for a couple months I had a good time with it, everything worked great. However, after like 6 months severe image retention started to happen and the previous screen would appear almost as a burnin after it sitting there for more then 5 minutes. Don’t buy this monitor.
Response from https://www.asus.comBy CLM, April 6, 2026
Dear Jjm614,
Thank you for your comment.
We certainly understand your disappointment and the inconvenience this may have caused if you started getting image retention after a few years of usage. All ASUS products undergo intensive quality control testing and inspections, and are build to last, this is a random problem. ASUS provides warranty coverage for the product. We recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We certainly understand your disappointment and the inconvenience this may have caused if you started getting image retention after a few years of usage. All ASUS products undergo intensive quality control testing and inspections, and are build to last, this is a random problem. ASUS provides warranty coverage for the product. We recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com