Customer reviews from apc.com
APC - Back-UPS 850VA Wall Mountable UPS - Black
Average customer rating
4.6
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
22
4 Stars
2
3 Stars
4
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
24 out of
24)
Customer Reviews for APC - Back-UPS 850VA Wall Mountable UPS - Black
Posted by: Law Office of M Grater
from Connecticut
Verified Purchase:Yes
Working fine but 2 plug in terminals are jammed one of which I can't insert a plug at all.
Cons: Part Failure
Response from apc.comBy APCbySchneider, NAM CCC, May 1, 2024
Thank you for taking the time to provide feedback about our BE850G2. By design, the ground sockets would all appear to be closed/blocked from the beginning. In the factory, some of the ground sockets would be opened because plugs were attached to the sockets during factory testing. Not all outlets will be used in testing, some ground sockets would remain to appear blocked/closed when they leave the factory. So when the unit arrives to our customers, UPS sockets end up with mixed appearances of open and blocked ground sockets. To address this, please insert a load (with a 3-prong plug) with ample force to open up the ground sockets.
Written by a customer while visiting apc.com
Customer Rating
3
Slender design
on July 26, 2020
Posted by: breakhrough
from Houston, TX
[This review was collected as part of a promotion.] It is a fair price for a low-end backup product. It also has a slender design that can fit in under a table or back against the wall. it has a good amount of charging ports and I also like that I can plug my phone in just using the cable and not the adapter. Only complaint is it a little bit noisy.
Pros: Energy Efficient, Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Small package with great power
on July 18, 2020
Posted by: retired
from Kentucky
[This review was collected as part of a promotion.] I received this unit a few days ago, and had the chance to plug it and test it with my equipment. It is very quiet, and compact for a Backups 850Va unit. It is actually a quite nice design. The unit comes with a USB A to B cable for the use of Powerchute power management software (to plug from a computer or other device with a usb port, into the back of the APC unit). There is a full instruction book printed on paper. The performance is great keeping my equipment going for several hours with power off.
I have three minor quibbles.
1) This is using the older APC design where you have to hook up the wires to the battery. The newer designs internally have a battery pack that just slides into place which would be preferred.
2) The red power wire to hook up to the battery is a bit short and it took about a minute of stretching the wire and maneuvering the battery pack in order to get the wire hooked up. The wire could be a bit longer.
3) There is no LCD read out panel. This would have been a nice add on, but might have compromised the ability to deliver this amount of backup power in such a small package. Low battery is indicated by the power button showing a flashing green light instead of steady so, it really covers that base.
These minor quibbles do not affect the functionality of the unit or its performance, and I would be willing to buy this unit the next time I need a battery back up unit.
1) This is using the older APC design where you have to hook up the wires to the battery. The newer designs internally have a battery pack that just slides into place which would be preferred.
2) The red power wire to hook up to the battery is a bit short and it took about a minute of stretching the wire and maneuvering the battery pack in order to get the wire hooked up. The wire could be a bit longer.
3) There is no LCD read out panel. This would have been a nice add on, but might have compromised the ability to deliver this amount of backup power in such a small package. Low battery is indicated by the power button showing a flashing green light instead of steady so, it really covers that base.
These minor quibbles do not affect the functionality of the unit or its performance, and I would be willing to buy this unit the next time I need a battery back up unit.
Pros: Good Value, High Quality, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
USB charging ports!
on July 24, 2020
Posted by: 96Impala
from Phoenix
This APC Back-Ups includes a pair of USB charging ports to safely charge your gear. Nice addition! Standard surge outlets plus extra space for larger power blocks. Easy to read light signals for device status. Comes with a USB Data port, built in circuit breaker and building wiring fault indicator.
Pros: Easy to Perform Maintenance, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Nice small package that fit just where I needed it
on July 26, 2020
Posted by: Jimmy
from Grayson, GA
[This review was collected as part of a promotion.] I trust APC products and have many in my home protecting my electronic equipment. I have one comment about the BE850G2. The wires for the battery could be just a bit longer. It is a little difficult to get them connected.
Pros: Good Value, High Quality, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
Backup power for when the electricity goes out
on July 26, 2020
Posted by: Hudstud33
from Huntington Beach
I got this less than a week ago so I haven’t had a chance to see how long the battery backup lasts. The unit is heavy because of the battery but it is compact in size. Looking forward to test the backup power capability.
Pros: High Quality, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
really great features
on July 27, 2020
Posted by: william
from chicopee
[This review was collected as part of a promotion.] i received this UPS 2 weeks ago and really like it. it's smaller, has the right amount of plugs and USB plugs. easy to maintain. the size is important to me as i don't have a lot extra space. like all the units you make great product and made USA.
Pros: Easy to Overclock, Energy Efficient, Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Fast, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Convenient
on July 28, 2020
Posted by: Israt
from Davison, MI
Love the features. Can charge my laptop as well as my iPad and cell phone with the USB charging ports. Wish it came with four USB charging ports. Love the fact it has indicator lights for power on status.
Pros: High Quality
I would recommend this to a friend!
Written by a customer while visiting apc.com