Customer reviews from Samsung US
Samsung - Clean Station - Airborne
Average customer rating
4.4
(222 Reviews)
Rating breakdown 222 reviews
5 Stars
150
4 Stars
43
3 Stars
12
2 Stars
9
1 Star
8
90%of customers recommend this product.
(
150 out of
167)
Customer Reviews for Samsung - Clean Station - Airborne
Customer Rating
2
I WOULD NOT BUY AGAIN, SAMSUNG HAS BAD RELIABILITY
on February 15, 2023
Posted by: Guitarman66
from South
Bought the Jet 90 Complete w/cleaning Station in September 2021. Everything went very well until about 10 months into ownership. As many here have stated, the Cleaning Station began to loose it suction and having to physically loosen/remove nothing but lint and collected dust became a "dirty" issue.
Then last month, January 2023, the Clean Station on/off button stuck and the unit failed to engage. It's called "PLANNED OBSELENCE". These devices are designed, engineered to fail shortly before or after the warranty period! (Case in point: Family member worked for Samsung in the TV repair division and told me after leaving the company that the 32" Flat Screen TV's, and possibly more sizes, had two blue capacitors that were designed to fail 2-4 years into ownership. If your TV failed, take the back off and you will see these two capacitors. The look like they are about to explode! Sure enough, ours failed, no power and I took the back off and there they were, bulging like Jabba The Hutt's belly!) So I am not surprised that this "Cleaning Station" failed just 16 month into ownership. I should have bought the extra warranty, which I do on all our electronic acquisitions currently. Now, I will get this little cute and empathetic response that they want to discuss this with me. Why, it doesn't work, my warranty has expired and the above is just what I stated, PLANNED OBSELENCE!!! It is now JUNK!
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy Leo, Samsung Care, February 20, 2023
Hi Guitarman66,
Thank you for taking the time out of your busy schedule to write an honest review of your Samsung Clean Station.
I have shared a Samsung link below that can help with your experience.
Clean Station does not empty Jet Stick dustbin:
https://www.samsung.com/us/support/troubleshooting/TSG01216590/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145473634 to help our team pull up your information.
Leo
Thank you for taking the time out of your busy schedule to write an honest review of your Samsung Clean Station.
I have shared a Samsung link below that can help with your experience.
Clean Station does not empty Jet Stick dustbin:
https://www.samsung.com/us/support/troubleshooting/TSG01216590/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145473634 to help our team pull up your information.
Leo
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice
on January 21, 2023
Posted by: Samluv
from NY
[This review was collected as part of a promotion.] This airdresser is everything you could want. No more needing to iron clothing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The clean assist!
on January 17, 2023
Posted by: NotJustAnyDad
from Tampa, FL
[This review was collected as part of a promotion.] Like most modern families, we're busy and want to enjoy what spare time we have. This is one of those little things that provides a big assist. We use our stick vacuum daily and however convenient none of them are fun to clean out. I usually grab a small bag, go outside and empty it so the dust doesn't go back in the air. With the clean station it stucks the dirt right out in about 15 seconds. Sometimes I have to run it 2x but it's clean and convenient.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
STAY AWAYA
on December 30, 2022
Posted by: Chris lee
from Los Angeles
Do NOT buy this product. It will stop working after less than one year and warranty will not cover it.
After using it for less than one year, I heard a pop and it instantly stopped working. I looked under the machine and found that it had left a burn mark on my brand new floors and the cord under it had burnt
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Charles, Samsung Care, January 4, 2023
Hello Chris,
Thank you for your insight.
We would love to speak with you about your Samsung Clean Station to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145310265) to help our team pull up your information.
Have a great day.
^Charles
Thank you for your insight.
We would love to speak with you about your Samsung Clean Station to determine how we can best assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145310265) to help our team pull up your information.
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
very helpfull thing for household
on December 10, 2022
Posted by: beck
from pittsbugh,pa
[This review was collected as part of a promotion.] cleans dust bin canister in few seconds, no dust in air anymore
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Nice feature
on November 8, 2022
Posted by: Luce
from Colorado Springs
[This review was collected as part of a promotion.] This is a nice concept for emptying your vacuum. However it is hard to take apart and do so my husband has to do ours I cannot do it. Wish it was easier to use though. Otherwise it’s a nice thing to have.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great add on
on November 7, 2022
Posted by: yash
[This review was collected as part of a promotion.] Impressed with how fast it works. I would definitely recommend it to someone with dust allergies.
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Works Great!
on October 27, 2022
Posted by: ITZxCB
from Topeka, Ks
[This review was collected as part of a promotion.] Works well, Can't complain! Less running outside to dump the can!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US