Customer reviews from Samsung US
Samsung - Clean Station - Airborne
Average customer rating
4.4
(222 Reviews)
Rating breakdown 222 reviews
5 Stars
150
4 Stars
43
3 Stars
12
2 Stars
9
1 Star
8
90%of customers recommend this product.
(
150 out of
167)
Customer Reviews for Samsung - Clean Station - Airborne
Customer Rating
5
Works Well
on March 4, 2025
Posted by: Terry
from Frazee, MN
[This review was collected as part of a promotion.] I think the clean station works well. I dump the heavier debris into the garbage can and then use the Clean Station for the fine cleaning.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Lack of replacement parts!!!
on July 25, 2024
Posted by: Mylee
It’s great but lacks replacement parts so beware.
My dustbin for my Jet 70 cracked and there is nowhere I can buy a replacement!!! So now its NOT useable with the clean station, which makes this thing useless!!!
My dustbin for my Jet 70 cracked and there is nowhere I can buy a replacement!!! So now its NOT useable with the clean station, which makes this thing useless!!!
Features
5
Performance
5
Design
2
Value
1
Response from Samsung USBy Rainly, Samsung Care, July 26, 2024
Greetings,
We understand the importance of each component of our appliances. We are here to help.
To help you with this, you may reach out to our Samsung Parts Team to order the parts needed for your Samsung range at (800) 627-4368.
They are open from Monday to Friday between 9:00 a.m. to 6:30 p.m. EST. They can check the available parts or accessories you wish to purchase.
Thank you for choosing Samsung and have a great day!
^Rainly
We understand the importance of each component of our appliances. We are here to help.
To help you with this, you may reach out to our Samsung Parts Team to order the parts needed for your Samsung range at (800) 627-4368.
They are open from Monday to Friday between 9:00 a.m. to 6:30 p.m. EST. They can check the available parts or accessories you wish to purchase.
Thank you for choosing Samsung and have a great day!
^Rainly
Written by a customer while visiting Samsung US
Customer Rating
2
Flawed product
on February 18, 2024
Posted by: Sam Ind
from London
Hair often gets stuck around the inner grill and so it doesn't suck out the dirt and dust effectively as you'd want
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
2
Value
2
Response from Samsung USBy SEA Care, February 20, 2024
Sam Ind, we completely understand how you feel regarding your vacuum clean station to determine the best way to help.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146869902) to help our team pull up your information.
Have a great day.
^Camille
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146869902) to help our team pull up your information.
Have a great day.
^Camille
Written by a customer while visiting Samsung US
Customer Rating
1
Hard time receiving replacement part
on January 4, 2024
Posted by: valleyalli
from Tennessee
This Clean Station has literally been a massive paper weight in the corner of my house. The SPECIFIC dust-bin it came with cracked and no longer adheres to my vacuum. I cannot use the Clean Station without the bin and when I say months, I mean MONTHS! I've been in contact with Samsung representatives over MONTHS trying to get a replacement bin. It's so ridiculous I will more than likely have to throw this paper weight away. Super huge waste - seriously, DON'T waste your money. It was wonderful when I could use it... and I have so many brand new dust bags that I wasted money on as well. No since in investing on an item that doesn't come with replacement parts.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy Ernest, SEA Care, January 5, 2024
Hi there,
We would love to assist you with your product. Kindly provide us with more details about the clean station.
Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1146703478) to help our team pull up your information.
Have a great day,
-Ernest-
We would love to assist you with your product. Kindly provide us with more details about the clean station.
Please feel free to get back to us via the following options:
1. Samsung: Community smsng.us/Samsung-Community
2. Facebook: smsng.us/Facebook-Messenger
3. Twitter: smsng.us/Twitter-Messages
When you message us, please provide us with this reference number (1146703478) to help our team pull up your information.
Have a great day,
-Ernest-
Written by a customer while visiting Samsung US
Customer Rating
5
Just Great
on November 13, 2023
Posted by: volfy
[This review was collected as part of a promotion.] This makes emptying the dust bin so much easier. The dust bag inside is very large capacity also, you wouldn't need to worry about having to replace it often. Highly recommended if you have a compatible vacuum cleaner.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Great in theory
on October 17, 2023
Posted by: AmyM
Great in theory but it has issues. First, when I clean the dust bin using this, I can smell the dust reentering the house. Second, it doesn't always work. Lately I cannot get it to turn on at all, so kind of a waste of money.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy SEA Care, October 18, 2023
Hi AMyM,
The clean station is a huge help in using the vacuum. Let us give you the details you need for the unit.
Please see the "Using the clean station" section on pages 8-9 and the "Maintaining the clean station" on pages 10-11 from the user's manual.
Manual
https://downloadcenter.samsung.com/content/UM/202008/20200808180926772/O_DJ68-00832F-02_VCA-SAE90_EN_CFR_MES_AA_200803.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146423086 to help our team pull up your information.
Have a great day.
^Aloe
The clean station is a huge help in using the vacuum. Let us give you the details you need for the unit.
Please see the "Using the clean station" section on pages 8-9 and the "Maintaining the clean station" on pages 10-11 from the user's manual.
Manual
https://downloadcenter.samsung.com/content/UM/202008/20200808180926772/O_DJ68-00832F-02_VCA-SAE90_EN_CFR_MES_AA_200803.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146423086 to help our team pull up your information.
Have a great day.
^Aloe
Written by a customer while visiting Samsung US
Customer Rating
5
Great set
on April 9, 2023
Posted by: DarekN
from Brockton,Ma
[This review was collected as part of a promotion.] I purchased vacum and clean station two weeks ego for my wife.She like this vacum because is very light and powerful
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this machine and dust bin cleaner
on March 17, 2023
Posted by: Smurf
from Florida
Really easy to put together, well made . One tip show more of the clean station in manual like where the dust bag is behind front panel . Had trouble with dustbin cleaner starting so using my logic decided to check connection at bottom and pushed the plug in, it worked it was my fault not product. Love the dustbin cleaner and the flexible tool everything about this machine is great. Cleans really well, also like that I can clean the sofa.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US