Customer reviews from Newair
NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Average customer rating
4.4
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
246
4 Stars
83
3 Stars
28
2 Stars
10
1 Star
18
95%of customers recommend this product.
(
146 out of
154)
Customer Reviews for NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Customer Rating
3
Ordered on amazon
on September 6, 2019
Posted by: Cookie
from Bonita Springs
There was no manual, a small plastic container was packed inside, no idea what to do with it?? Phone number for Nuwair not working??? kinda scary.
Wish service from Nuwair would contact me
Wish service from Nuwair would contact me
Response from NewairBy NewAir, Customer Service, September 8, 2019
Hi, We are sorry to hear the issue you are experiencing. We will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair
Customer Rating
1
Cant reverse door swing due to missing parts.
on August 15, 2019
Posted by: Curt
from Swedesboro Nj
Cant get anyone to answer the phone or return an email about missing door hinge. Poor customer service.
Response from NewairBy NewAir, Customer Service, August 19, 2019
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair
Customer Rating
1
Cant reverse door swing due to missing parts.
on August 15, 2019
Posted by: Curt
from Swedesboro Nj
Cant get anyone to answer the phone or return an email about missing door hinge. Poor customer service.
Response from NewairBy NewAir, Customer Service, August 19, 2019
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair
Customer Rating
1
Cant reverse door swing due to missing parts.
on August 14, 2019
Posted by: Curt
from Swedesboro Nj
Verified Purchase:Yes
Cant get anyone to answer the phone or return an email about missing door hinge. Poor customer service.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair
Customer Rating
2
Not cold enough
on July 30, 2019
Posted by: Griswold27
Many drinks don't freeze until below 30 degrees F. If they want to market "icy cold" cooling, shouldn't it be able to get down to at least 32 degrees?
Response from NewairBy NewAir, Customer Service, August 7, 2019
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service but I am sorry to inform you but the unit can only get down to 34°. The drink gets really cold to that temp too.
Written by a customer while visiting Newair
Customer Rating
2
Not cold enough
on July 30, 2019
Posted by: Griswold27
Many drinks don't freeze until below 30 degrees F. If they want to market "icy cold" cooling, shouldn't it be able to get down to at least 32 degrees?
Response from NewairBy NewAir, Customer Service, August 7, 2019
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service but I am sorry to inform you but the unit can only get down to 34°. The drink gets really cold to that temp too.
Written by a customer while visiting Newair
Posted by: Griswold27
from Undisclosed
Verified Purchase:Yes
Many drinks don't freeze until below 30 degrees F. If they want to market "icy cold" cooling, shouldn't it be able to get down to at least 32 degrees?
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service but I am sorry to inform you but the unit can only get down to 34°. The drink gets really cold to that temp too.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service but I am sorry to inform you but the unit can only get down to 34°. The drink gets really cold to that temp too.
Written by a customer while visiting Newair
Customer Rating
5
Wonderful Beverage Fridge
on July 18, 2019
Posted by: RachelleW
from Phoenix, AZ
My husband and I bought this for our bar and we love this NewAir 24" can beverage fridge. The precision temperature controls are amazing and the room in this thing is unbelievable! It is around 5.3 cu feet and can hold up to 177 cans or 92 bottles. The front venting compressor gives you the option to build the fridge into your cabinets, which we did and it looks beautiful! This is a sturdy fridge and the triple paned glass door is great and it can be set to open from left or right, which is nice since we are all left handed in this home! The thermostat gets doesn to 36 degrees and keeps your drinks so nice and so cold! Love this fridge and love NewAir! We will never buy another brand again!
Response from NewairBy NewAir, Customer Service, July 24, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair