Customer reviews from Newair
NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Average customer rating
4.4
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
246
4 Stars
83
3 Stars
28
2 Stars
10
1 Star
18
95%of customers recommend this product.
(
146 out of
154)
Customer Reviews for NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Customer Rating
1
DO NOT BUY
on December 4, 2025
Posted by: JROME
DO NOT BUY unless you are ok with this only lasting 2-3 years. Then after that you get an offer to buy a new one at 30% off. This will be my last Newair purchase!
Written by a customer while visiting Newair
Customer Rating
1
Unit Died Less Than 2 Years!!
on September 9, 2024
Posted by: Jeff
from Michigan
I cannot recommend these units. My unit died in less than 2 years of use. The unit stopped cooling and when I contacted newair they offered to send out a new temperature sensor. This did not fix the issue and another call to newair informed the unit had a cooling system issue. I had the unit diagnosed at a local appliance repair who identified that the compressor was not longer working. New air doesn't offer parts to fix any cooling system issue so the unit is garbage at this point. New air offered me 40% another unit that would end up costing me more than I paid for the unit initially in 2022. Very disappointed and cannot recommend these units.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great product
on December 2, 2023
Posted by: Dave
from Detroit, MI
Does the door have the ability to stop and not swing all the way open? Meaning like a door check arm.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for leaving a review for your unit ABR-1770! We really appreciate your feedback.I wanted to let you know that the door on your unit unfortunately doesn't have the feature to stop from swinging open. I apologize for any inconvenience this may have caused. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for leaving a review for your unit ABR-1770! We really appreciate your feedback.I wanted to let you know that the door on your unit unfortunately doesn't have the feature to stop from swinging open. I apologize for any inconvenience this may have caused. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
2
It was great initially...
on October 23, 2023
Posted by: Mary
from Tampa, FL
Had this unit for a few months until frost buildup started occurring at the back of the unit. We would fully defrost and it kept happening. Waiting replacement unit now and I am really hoping we do not have the same issue again.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
4
Looks good, great customer support
on March 13, 2023
Posted by: Chase
from Michigan
It looks great, and was one of the few beverage coolers that come in black to match the rest of our appliances. The first unit had an issue but customer service has been great, so overall I'm happy.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product NBC177BS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product NBC177BS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
ABR-1770 Beverage fridge
on March 7, 2023
Posted by: Mark J
from Houston, Texas
We've used this fridge daily for about 4 years, before the power control board went out. Newair has been helpful in replacing the part. Although the minimum temperature only goes down to 37 degrees, we've been happy with the unit for primarily beverage cooling and overflow refrigeration during entertaining.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this Newair product and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
I would use this product
on February 27, 2023
Posted by: Mandy
from FL
I used my newair https://newair2018.myshopify.com/products/abr-1770-177-can-beverage-refrigeratorto put my drinks in but it stopped cooling And I'm so ready to get it back working and i would recommend this company they have really good customer service skills and care that they help get your product back to working
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review on the product ABR-1770. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review on the product ABR-1770. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Posted by: Jenny S
Verified Purchase:Yes
This is a nice unit that is easy to install. It gets cold quickly. My only complaint is that 37 degrees does not feel quite cold enough.
Response from NewairBy Newair, Customer Service, February 2, 2023
Thank you for the 5-star review. Thank you for choosing Newair!
Written by a customer while visiting Newair