Customer reviews from Newair
NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Average customer rating
4.4
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
246
4 Stars
83
3 Stars
28
2 Stars
10
1 Star
18
95%of customers recommend this product.
(
146 out of
154)
Customer Reviews for NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Posted by: BigDogAl
from Toronto, Canada
Verified Purchase:Yes
I bought a beverage refrigerator made by Newair through Wayfair. The fridge arrived as promised in perfect condition. Moved it in place and plugged it in. It doesn't work and Newair and Wayfair have told me to toss this $1,443 brand new product in the landfill and are shipping me a new one. No service available in in Toronto and the fridge is manufactured in China. Can hardly wait to see how long before the replacement blows up after it is out of warranty.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Super versatile!
on March 9, 2021
Posted by: hags18
from Lorton, VA
The slide out and removeable shelves are terrific for storing a mix of cans and bottles of all sizes, while allowing easy access to everything. Another great feature - the shelves include stops so you don't accidentally pull them all the way out.
Response from NewairBy NewAir, Customer Service, March 9, 2021
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
3
Temperature
on August 12, 2020
Posted by: joe m
from orange
it needs to be able to be colder beverages are cold enough when you get it out the refrigerator
Response from NewairBy NewAir, Customer Service, August 13, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
1
Door corners are left silver and not black...why?
on January 12, 2021
Posted by: Just need a fridge
from Chicago, IL
no clue why NewAir leaves the metal joints / corners of the door silver and not painted black like the rest of the door / fridge. Looks horrible and had to return it. Please fix the design flaw and I will order one. Also, maybe include the NewAir emblem to be put on by the customer. If you have to switch the door, either you leave the embelm on upside down or you have to remove the emblem with warm and soapy water
Response from NewairBy NewAir, Customer Service, January 13, 2021
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Jaime
from Dallas
Verified Purchase:Yes
I purchased it 2 months ago for a built in counter that i finished on my wet bar...I used website dimensions and it fit perfectly once I got the unit. The black color match very nice with the rest of the bar and the blue light is very cool. My Perrier's and Beers stayed at a nice 37 degree..
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the NBC177BS00.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the NBC177BS00.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Buyer Beware
on December 20, 2021
Posted by: Dave
from Marshfield, Wisconsin
Verified Purchase:No
Product never cooled past 55 degrees. Tried two temp sensors to no avail. Its a pretty storage unit at best at worst its a sore reminder in a new house full of working appliances not to trust Newair.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
3
Good customer service
on September 17, 2021
Posted by: Karl
from Illinois
Verified Purchase:No
What I like most about this unit is the size. The unit broke after 3 months but customer service replaced the unit for me promptly which was very much appreciated.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Sleek modern design
on December 5, 2022
Posted by: ZM
from Las Vegas Nevada
Verified Purchase:No
Holds a ton of drinks, milk etc. great for big families that need extra space
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NBC177BS00. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NBC177BS00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair