Customer reviews from Newair
NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Average customer rating
4.4
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
246
4 Stars
83
3 Stars
28
2 Stars
10
1 Star
18
95%of customers recommend this product.
(
146 out of
154)
Customer Reviews for NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Customer Rating
5
Looks great!
on April 18, 2019
Posted by: LLE*
from Zeeland Mi
Gender:Female
Bought this for our basement. Works well and looks great! Very happy with this purchase.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, April 30, 2019
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Customer Rating
5
Beverage Refridgerator
on April 18, 2019
Posted by: D-Man & Judd
from Wisconsin
Gender:Male
My wife & I bought this several months ago & are completely happy with it. It is so quiet you only hear a whisper of the fan when it is running in a perfectly quiet room. It holds a true, steady temperature. Very nice looking & well made. We're very satisfied with quality & price & well as the service. It arrived in "perfect" condition. No issues at all. So happy we made this purchase!
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, April 30, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Customer Rating
2
Not cold enough
on July 30, 2019
Posted by: Griswold27
Many drinks don't freeze until below 30 degrees F. If they want to market "icy cold" cooling, shouldn't it be able to get down to at least 32 degrees?
Response from NewairBy NewAir, Customer Service, August 7, 2019
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service but I am sorry to inform you but the unit can only get down to 34°. The drink gets really cold to that temp too.
Written by a customer while visiting Newair
Customer Rating
1
Cant reverse door swing due to missing parts.
on August 15, 2019
Posted by: Curt
from Swedesboro Nj
Cant get anyone to answer the phone or return an email about missing door hinge. Poor customer service.
Response from NewairBy NewAir, Customer Service, August 19, 2019
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair
Customer Rating
5
Great bar fridge!! Very stylish and well built. Lo
on September 23, 2019
Posted by: Todd R
from Sebewaing, Michigan
Verified Purchase:Yes
Great product and very well built. Arrived fast and damage free.
Response from NewairBy NewAir, Customer Service, September 24, 2019
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Customer Rating
5
Greaaaaat fridge
on November 25, 2019
Posted by: Anonymous
from Ms
I'm looking forward to owning one my sister loves hers
Response from NewairBy NewAir, Customer Service, November 26, 2019
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
3
Quality of parts needs improvement
on December 2, 2019
Posted by: Jmoore
from Charleston SC
I bought this a little over a year ago foes not always keep temp and now the gasket around the fridge is falling apart so that the door doesn’t get a tight seal. This is causing the unit to collect excessive water and flood. Trying to find replacement parts but have had no luck.
Response from NewairBy NewAir, Customer Service, December 4, 2019
Hi There!
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
4
Good warranty service
on December 11, 2019
Posted by: Richard
from Michigan
Sharp-looking, clean lines and functional. Unit installed in remodeled kitchen Oct 2019, but compressor conked out after two months of flawless service. Online chat with customer service rep Melissa confirmed the diagnosis and a replacement unit is being shipped at no charge. This experience should not have happened, of course, but the warranty service exceeded expectations.
Response from NewairBy NewAir, Customer Service, December 17, 2019
Thank you for the 5-star and for sharing your thoughts about the unit.Thank you for choosing NewAir.
Written by a customer while visiting Newair