Customer reviews from Newair
NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Average customer rating
4.4
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
246
4 Stars
83
3 Stars
28
2 Stars
10
1 Star
18
95%of customers recommend this product.
(
146 out of
154)
Customer Reviews for NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Customer Rating
2
Doesn't achieve specified temp
on June 14, 2020
Posted by: Poodle mom
from Texas
I bought this to hold cold beverages and the specifications said it could cool to 36 degrees F. I set it for 38 and after a couple of days thought I would check the temp. The temperature was 42 , so I lowered the set point to 36. The temperature of the beverages after two days was 45 degrees. I have only had the unit for a couple of weeks. The unit is attactive and the racks are substantial but the main function not so good.
Response from NewairBy NewAir, Customer Service, June 15, 2020
Thank you for your feedback on this NewAir product and we are glad you enjoy using the ABR-1770. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
2
Doesn't achieve specified temp
on June 14, 2020
Posted by: Poodle mom
from Texas
I bought this to hold cold beverages and the specifications said it could cool to 36 degrees F. I set it for 38 and after a couple of days thought I would check the temp. The temperature was 42 , so I lowered the set point to 36. The temperature of the beverages after two days was 45 degrees. I have only had the unit for a couple of weeks. The unit is attactive and the racks are substantial but the main function not so good.
Response from NewairBy NewAir, Customer Service, June 15, 2020
Thank you for your feedback on this NewAir product and we are glad you enjoy using the ABR-1770. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Poodle mom
from Texas
Verified Purchase:Yes
I bought this to hold cold beverages and the specifications said it could cool to 36 degrees F. I set it for 38 and after a couple of days thought I would check the temp. The temperature was 42 , so I lowered the set point to 36. The temperature of the beverages after two days was 45 degrees. I have only had the unit for a couple of weeks. The unit is attactive and the racks are substantial but the main function not so good.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the ABR-1770. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for your feedback on this NewAir product and we are glad you enjoy using the ABR-1770. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Victoria
from California City California
Verified Purchase:Yes
Better then I expected keeps my beverages nice and cool plus it matches my other appliances in my house too
Response from NewairBy NewAir, Customer Service, June 8, 2020
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Victoria
from California City California
Verified Purchase:Yes
Better then I expected keeps my beverages nice and cool plus it matches my other appliances in my house too
Response from NewairBy NewAir, Customer Service, June 8, 2020
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Love it !!!
on June 7, 2020
Posted by: Victoria
from California City California
Better then I expected keeps my beverages nice and cool plus it matches my other appliances in my house too
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: flade
from Massachusetts
Verified Purchase:Yes
Hi, I purchased 2 of these items over a year ago. Due to construction delays, the units were not installed until 5 months ago. Both units are installed under a counter, as is advertised to be supported. Today, I noticed that there was a solid block of ice at the back of one unit. Low and behold, after checking, the ice block was at the back of the second unit as well. I called customer service. The units are no longer under warranty, and I was told it is a common problem. It could be the compressor or the temperature gauge. I emptied fridge one, chiseled the 15"x6"x2" block of ice off the back wall. I can see there is ice built up between the back wall of the unit, and the internal air flows. The attendant told me to let this defrost for 24 hours, then restart. The attendant said this probably won't happen again for 6 months. This seems ridiculous. Beware. I didn't purchase this product to keep defrosting every 6 months. And the customer service is weak, to say the least.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Jack111
from Bakersfield, CA
Verified Purchase:Yes
Great product! Well worth paying more money for a quality product!
Written by a customer while visiting Newair