Customer reviews from Newair
NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Average customer rating
4.4 out of 5
4.4
(385 Reviews)
Open Ratings Snapshot
Rating breakdown 385 reviews
5 Stars
246
4 Stars
83
3 Stars
28
2 Stars
10
1 Star
18
95%of customers recommend this product. 
(
146 out of 154
)
Best Buy Privacy Policy
Customer Reviews for NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Customer Rating
4 out of 5
4
Like it a lot but ...
on July 25, 2020
Posted by: Fady Zachary
from NJ
Verified Purchase:Yes
Perfect size for under the counter cooler. We enjoyed it for about about four months then it started to not cool as good as before. Any milk products started to go bad. I dropped the temperature setting to minimum but not getting there. Not it can't drop the inside temperature below 49degrees even if we keep it closed for days. Also ice started forming inside which I don't know if it is normal or not. Tried sending email to support@newairusa.com but received an unknown email!!!! Can someone help?!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thanks for the review! We appreciate any comments made by our customers as this helps us improve our products and services.
If for any reason there's something you'd like us to take a look into, please feel free to contact us at support@newair.com or (855) 963-9247 and we'll be right on it. Thanks again for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thanks for the review! We appreciate any comments made by our customers as this helps us improve our products and services.
If for any reason there's something you'd like us to take a look into, please feel free to contact us at support@newair.com or (855) 963-9247 and we'll be right on it. Thanks again for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
3 out of 5
3
Damaged Vent Grills and Internal Packaging
on July 22, 2020
Posted by: Josef
from California
Damaged vent grills in the front and back. Packaging styrofoam broke and filled up within the cooling unit and required dismantle and cleaning despite purchasing new for over $800.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
New Air
on July 18, 2020
Posted by: Joseph
from Illinois
Verified Purchase:Yes
Very good product but manual has not in offer. Hard to figure out.
Response from NewairBy NewAir, Customer Service, July 19, 2020
Thank you for the 5-star review. If for any reason there’s something you'd like us to take a look into, please feel free to contact us at support@newair.com or (855) 963-9247 and we'll be right on it. Thanks again for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
New Air
on July 18, 2020
Posted by: Joseph
from Illinois
Verified Purchase:Yes
Very good product but manual has not in offer. Hard to figure out.
Response from NewairBy NewAir, Customer Service, July 19, 2020
Thank you for the 5-star review. If for any reason there’s something you'd like us to take a look into, please feel free to contact us at support@newair.com or (855) 963-9247 and we'll be right on it. Thanks again for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
New Air
on July 17, 2020
Posted by: Joseph
from Illinois
Very good product but manual has not in offer. Hard to figure out.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review. If for any reason there's something you'd like us to take a look into, please feel free to contact us at support@newair.com or (855) 963-9247 and we'll be right on it. Thanks again for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review. If for any reason there's something you'd like us to take a look into, please feel free to contact us at support@newair.com or (855) 963-9247 and we'll be right on it. Thanks again for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
WCH
on July 13, 2020
Posted by: WCHM
from CLIVE, IOWA
Verified Purchase:Yes
So far, I have been impress, even though there's some disparity in the set temperature read-out and the real fee temperature. However, it still does a good job in keeping the beverages inside very cold... In addition, aesthetically the fridge has a really nice modern design to accommodate most contemporary wet bar or kitchen space!!
Response from NewairBy NewAir, Customer Service, July 13, 2020
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
WCH
on July 13, 2020
Posted by: WCHM
from CLIVE, IOWA
Verified Purchase:Yes
So far, I have been impress, even though there's some disparity in the set temperature read-out and the real fee temperature. However, it still does a good job in keeping the beverages inside very cold... In addition, aesthetically the fridge has a really nice modern design to accommodate most contemporary wet bar or kitchen space!!
Response from NewairBy NewAir, Customer Service, July 13, 2020
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
WCH
on July 13, 2020
Posted by: WCHM
from CLIVE, IOWA
So far, I have been impress, even though there's some disparity in the set temperature read-out and the real fee temperature. However, it still does a good job in keeping the beverages inside very cold... In addition, aesthetically the fridge has a really nice modern design to accommodate most contemporary wet bar or kitchen space!!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
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