Customer reviews from Newair
NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Average customer rating
4.4
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
246
4 Stars
83
3 Stars
28
2 Stars
10
1 Star
18
95%of customers recommend this product.
(
146 out of
154)
Customer Reviews for NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Customer Rating
4
Looks High End!
on September 14, 2020
Posted by: Kokoh
from Albuquerque NM
I bought this model to fit under a countertop between two cabinets as a wine bar/beer fridge. The blue LED lights it up nicely and the you can fit a lot of beverages in it. Looks great and unit is heavy and solid. Door seals nicely and there has been no condensation. The only drawback is you will need to thaw out the fridge every six months or so, you will know its time when you can hear the compressor as it is normally very very quiet. Customer service is great, you can always get a live person on the phone and they stand behind their products.
Response from NewairBy NewAir, Customer Service, September 14, 2020
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the ABR-1770. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Kokoh
from Albuquerque NM
Verified Purchase:Yes
I bought this model to fit under a countertop between two cabinets as a wine bar/beer fridge. The blue LED lights it up nicely and the you can fit a lot of beverages in it. Looks great and unit is heavy and solid. Door seals nicely and there has been no condensation. The only drawback is you will need to thaw out the fridge every six months or so, you will know its time when you can hear the compressor as it is normally very very quiet. Customer service is great, you can always get a live person on the phone and they stand behind their products.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the ABR-1770. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the ABR-1770. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
3
Attractive refrigerator
on August 20, 2020
Posted by: Babo
from Clayton, NC
I bought this refrigerator about one year ago. It is attractive and looks good in it’s built in space and serves its purpose but it has some major flaws:
1. The Refrigerator door does not close securely. If you push it closed it will pop open. The magnet that is holding it closed is not strong enough or large enough. This has happened to me several times and I have had some ice buildup that melted and defrosted onto my floor and the contents won’t stay cold because the door is open. I now make sure I close it firmly and I check it as I go by sometimes.
2. The light inside the refrigerator is purely for decorative purposes. It is blue and does not really let you see inside the refrigerator. It should have a light like most refrigerators that comes on when you open the refrigerator door.
3. The lock on the refrigerator only holds at the position the lock is in. If you pull on it the refrigerator will slightly open above and below the lock. Not meant to be really secure, Just difficult to get open.
4. When completely full the refrigerator’s temperature will not stay at the lowest temperature (which is 37 degrees) . It will be about 4-5 degrees warmer. Only the top shelves will be cold.
2. The light inside the refrigerator is purely for decorative purposes. It is blue and does not really let you see inside the refrigerator. It should have a light like most refrigerators that comes on when you open the refrigerator door.
3. The lock on the refrigerator only holds at the position the lock is in. If you pull on it the refrigerator will slightly open above and below the lock. Not meant to be really secure, Just difficult to get open.
4. When completely full the refrigerator’s temperature will not stay at the lowest temperature (which is 37 degrees) . It will be about 4-5 degrees warmer. Only the top shelves will be cold.
Response from NewairBy NewAir , Customer Service, August 21, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
3
Attractive refrigerator
on August 20, 2020
Posted by: Babo
from Clayton, NC
I bought this refrigerator about one year ago. It is attractive and looks good in it’s built in space and serves its purpose but it has some major flaws:
1. The Refrigerator door does not close securely. If you push it closed it will pop open. The magnet that is holding it closed is not strong enough or large enough. This has happened to me several times and I have had some ice buildup that melted and defrosted onto my floor and the contents won’t stay cold because the door is open. I now make sure I close it firmly and I check it as I go by sometimes.
2. The light inside the refrigerator is purely for decorative purposes. It is blue and does not really let you see inside the refrigerator. It should have a light like most refrigerators that comes on when you open the refrigerator door.
3. The lock on the refrigerator only holds at the position the lock is in. If you pull on it the refrigerator will slightly open above and below the lock. Not meant to be really secure, Just difficult to get open.
4. When completely full the refrigerator’s temperature will not stay at the lowest temperature (which is 37 degrees) . It will be about 4-5 degrees warmer. Only the top shelves will be cold.
1. The Refrigerator door does not close securely. If you push it closed it will pop open. The magnet that is holding it closed is not strong enough or large enough. This has happened to me several times and I have had some ice buildup that melted and defrosted onto my floor and the contents won’t stay cold because the door is open. I now make sure I close it firmly and I check it as I go by sometimes.
2. The light inside the refrigerator is purely for decorative purposes. It is blue and does not really let you see inside the refrigerator. It should have a light like most refrigerators that comes on when you open the refrigerator door.
3. The lock on the refrigerator only holds at the position the lock is in. If you pull on it the refrigerator will slightly open above and below the lock. Not meant to be really secure, Just difficult to get open.
4. When completely full the refrigerator’s temperature will not stay at the lowest temperature (which is 37 degrees) . It will be about 4-5 degrees warmer. Only the top shelves will be cold.
Response from NewairBy NewAir, Customer Service, August 21, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Babo
from Clayton, NC
Verified Purchase:Yes
I bought this refrigerator about one year ago. It is attractive and looks good in it's built in space and serves its purpose but it has some major flaws: 1. The Refrigerator door does not close securely. If you push it closed it will pop open. The magnet that is holding it closed is not strong enough or large enough. This has happened to me several times and I have had some ice buildup that melted and defrosted onto my floor and the contents won't stay cold because the door is open. I now make sure I close it firmly and I check it as I go by sometimes. 2. The light inside the refrigerator is purely for decorative purposes. It is blue and does not really let you see inside the refrigerator. It should have a light like most refrigerators that comes on when you open the refrigerator door. 3. The lock on the refrigerator only holds at the position the lock is in. If you pull on it the refrigerator will slightly open above and below the lock. Not meant to be really secure, Just difficult to get open. 4. When completely full the refrigerator's temperature will not stay at the lowest temperature (which is 37 degrees) . It will be about 4-5 degrees warmer. Only the top shelves will be cold.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
3
Temperature
on August 12, 2020
Posted by: joe m
from orange
it needs to be able to be colder beverages are cold enough when you get it out the refrigerator
Response from NewairBy NewAir, Customer Service, August 13, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
3
Temperature
on August 12, 2020
Posted by: joe m
from orange
it needs to be able to be colder beverages are cold enough when you get it out the refrigerator
Response from NewairBy NewAir , Customer Service, August 13, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: joe m
from orange
Verified Purchase:Yes
it needs to be able to be colder beverages are cold enough when you get it out the refrigerator
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair