I've had this fridge for almost 10 months. Noticed when refilling there was ice building up. After reading reviews and stories, I've come to realize this is a common issue. Current defrosting (unplug it for 24hrs). I noticed while reading through these that there's also a common temperature inconsistency. The top shelf is nice and cold (the fans blow on your cans), but the rest is warmer. Do not load this fridge complete full. There has to be room for these undersized (small) fans to blow to circulate air. Not sure if the icing issue is going to continue. I hope not.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
We got the fridge specifically for drink at our coffee/mini bar and love how much we can hold. Gets really cold for the perfect drink in our Texas heat! Also great customer service!
Response from NewairBy NewAir, Customer Service, November 18, 2020
Thank you for the review and for sharing your thoughts about the unit. We highly appreciate your feedback. Thank you for choosing NewAir!
We got the fridge specifically for drink at our coffee/mini bar and love how much we can hold. Gets really cold for the perfect drink in our Texas heat! Also great customer service!
Response from NewairBy NewAir, Customer Service, November 18, 2020
Thank you for the review and for sharing your thoughts about the unit. We highly appreciate your feedback. Thank you for choosing NewAir!
We got the fridge specifically for drink at our coffee/mini bar and love how much we can hold. Gets really cold for the perfect drink in our Texas heat! Also great customer service!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the review and for sharing your thoughts about the unit. We highly appreciate your feedback. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the review and for sharing your thoughts about the unit. We highly appreciate your feedback. Thank you for choosing NewAir!
Nice unit good quality but it does not have low settings. Does not get cold enough
Response from NewairBy NewAir, Customer Service, November 12, 2020
Hi There, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Nice unit good quality but it does not have low settings. Does not get cold enough
Response from NewairBy NewAir , Customer Service , November 12, 2020
Hi There, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Newair built in 1 Star Review7 Star Review7 Star Review can
on November 12, 2020
Posted by: Greg@woodspecialists
from Undisclosed
Nice unit good quality but it does not have low settings. Does not get cold enough
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There, Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
This unit is so nice and the price is great! Really happy with our purchase! We had a slight malfunction and they were so prompt in dealing with our issue and completely resolved with no problems! Highly recommend the product and company! Excellent customer service!
Response from NewairBy NewAir , Customer Service, November 9, 2020
Thank you for posting your comments in regard to the NewAir 24” Built-in 177 Can Beverage Fridge. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.