Customer reviews from Newair
NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Average customer rating
4.4
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
246
4 Stars
83
3 Stars
28
2 Stars
10
1 Star
18
95%of customers recommend this product.
(
146 out of
154)
Customer Reviews for NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Customer Rating
1
Not cold enough
on December 26, 2020
Posted by: JohnMD
from Washington PA
I bought this fridge for my gameroom about 18 months ago. Not that it has stopped working, it has worked consistently poor from day 1. I needed it mainly to do one thing, make drinks cold. Temp setting to the lowest it goes (36 degrees) and still I cannot get the drinks that cold, even after door has been shut for 3 days straight. I took temp in 4 different shelves in the fridge and temp is from 46 to 49 degrees. Yes, the fridge looks nice, yes the door was easily reversed, yes it runs very quiet, yes it holds a great deal of cans and bottles. But the main purpose is to make the beverages cold. NO, it does not get the beverages cold. I find that I have to start with a frozen mug to have beer that is cold enough to drink with it comes from this fridge.
Response from NewairBy NewAir , Customer Service, December 28, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product and its poor performance. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product and its poor performance. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
1
Not cold enough
on December 26, 2020
Posted by: JohnMD
from Washington PA
I bought this fridge for my gameroom about 18 months ago. Not that it has stopped working, it has worked consistently poor from day 1. I needed it mainly to do one thing, make drinks cold. Temp setting to the lowest it goes (36 degrees) and still I cannot get the drinks that cold, even after door has been shut for 3 days straight. I took temp in 4 different shelves in the fridge and temp is from 46 to 49 degrees. Yes, the fridge looks nice, yes the door was easily reversed, yes it runs very quiet, yes it holds a great deal of cans and bottles. But the main purpose is to make the beverages cold. NO, it does not get the beverages cold. I find that I have to start with a frozen mug to have beer that is cold enough to drink with it comes from this fridge.
Response from NewairBy NewAir, Customer Service, December 28, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product and its poor performance. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product and its poor performance. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: JohnMD
from Washington PA
Verified Purchase:Yes
I bought this fridge for my gameroom about 18 months ago. Not that it has stopped working, it has worked consistently poor from day 1. I needed it mainly to do one thing, make drinks cold. Temp setting to the lowest it goes (36 degrees) and still I cannot get the drinks that cold, even after door has been shut for 3 days straight. I took temp in 4 different shelves in the fridge and temp is from 46 to 49 degrees. Yes, the fridge looks nice, yes the door was easily reversed, yes it runs very quiet, yes it holds a great deal of cans and bottles. But the main purpose is to make the beverages cold. NO, it does not get the beverages cold. I find that I have to start with a frozen mug to have beer that is cold enough to drink with it comes from this fridge.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product and its poor performance. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product and its poor performance. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product and its poor performance. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product and its poor performance. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Review for Doug
on December 10, 2020
Posted by: Douglas
from Waynesville OH
The Fridge looks great and keeps the beverages cold. I really like the inside lighting.
Response from NewairBy NewAir , Customer Service, December 11, 2020
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Review for Doug
on December 10, 2020
Posted by: Douglas
from Waynesville OH
The Fridge looks great and keeps the beverages cold. I really like the inside lighting.
Response from NewairBy NewAir, Customer Service, December 11, 2020
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Douglas
from Waynesville OH
Verified Purchase:Yes
The Fridge looks great and keeps the beverages cold. I really like the inside lighting.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
3
Eh, for the price?
on November 22, 2020
Posted by: RhynohSTL
from St. Louis
I’ve had this fridge for almost 10 months. Noticed when refilling there was ice building up. After reading reviews and stories, I’ve come to realize this is a common issue. Current defrosting (unplug it for 24hrs).
I noticed while reading through these that there’s also a common temperature inconsistency. The top shelf is nice and cold (the fans blow on your cans), but the rest is warmer. Do not load this fridge complete full. There has to be room for these undersized (small) fans to blow to circulate air.
Not sure if the icing issue is going to continue. I hope not.
I noticed while reading through these that there’s also a common temperature inconsistency. The top shelf is nice and cold (the fans blow on your cans), but the rest is warmer. Do not load this fridge complete full. There has to be room for these undersized (small) fans to blow to circulate air.
Not sure if the icing issue is going to continue. I hope not.
Response from NewairBy NewAir, Customer Service, November 23, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
3
Eh, for the price?
on November 22, 2020
Posted by: RhynohSTL
from St. Louis
I’ve had this fridge for almost 10 months. Noticed when refilling there was ice building up. After reading reviews and stories, I’ve come to realize this is a common issue. Current defrosting (unplug it for 24hrs).
I noticed while reading through these that there’s also a common temperature inconsistency. The top shelf is nice and cold (the fans blow on your cans), but the rest is warmer. Do not load this fridge complete full. There has to be room for these undersized (small) fans to blow to circulate air.
Not sure if the icing issue is going to continue. I hope not.
Response from NewairBy NewAir , Customer Service, November 23, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair