Customer reviews from Newair
NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Average customer rating
4.4
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
246
4 Stars
83
3 Stars
28
2 Stars
10
1 Star
18
95%of customers recommend this product.
(
146 out of
154)
Customer Reviews for NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Customer Rating
5
Love my Fridge
on March 28, 2022
Posted by: Jason S
from Huntsville Al
Verified Purchase:No
I've really enjoyed my Drink Fridge. I needed something small and stylish to sit in my office for clients. This has been a perfect fit. Highly recommend. Customer service was also very timely in their response.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product ABR-1770. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product ABR-1770. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Service
on February 13, 2020
Posted by: Minnesota Cool
from Minnesota
The cooler what I wanted, and it fits our needs exactly. When it arrived it would not turn on. I called, and Elizabeth in the customer service team sent me a part and instructions as to how to check something. Turned out that, in shipping a small connector inside the assembly had come loose. When we reconnected that wire - Voila!- all was well. It works great!
Response from NewairBy NewAir, Customer Service, February 14, 2020
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to your ABR-1770. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Awesome Fridge
on September 21, 2021
Posted by: Fridge
from Chicago, IL
Verified Purchase:No
Awesome fridge. Holds a ton of drinks with pull out trays. The temperature can be adjusted easily and it locks to keep my kids out of it. Fits great under the counter.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product ABR-1770. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product ABR-1770. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Nice Unit - Flexible shelving
on August 2, 2021
Posted by: CSan
from 01756
Verified Purchase:No
Have had this unit for about 4 months, works well, flexible shelving is nice for different sized beverages.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your ABR-1770. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your ABR-1770. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Unit Died Less Than 2 Years!!
on September 9, 2024
Posted by: Jeff
from Michigan
Verified Purchase:No
I cannot recommend these units. My unit died in less than 2 years of use. The unit stopped cooling and when I contacted newair they offered to send out a new temperature sensor. This did not fix the issue and another call to newair informed the unit had a cooling system issue. I had the unit diagnosed at a local appliance repair who identified that the compressor was not longer working. New air doesn't offer parts to fix any cooling system issue so the unit is garbage at this point. New air offered me 40% another unit that would end up costing me more than I paid for the unit initially in 2022. Very disappointed and cannot recommend these units.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. A copy of receipt is needed for warranty claim. Best Regards, Customer Care
Written by a customer while visiting Newair
Posted by: JohnMD
from Washington PA
Verified Purchase:Yes
I bought this fridge for my gameroom about 18 months ago. Not that it has stopped working, it has worked consistently poor from day 1. I needed it mainly to do one thing, make drinks cold. Temp setting to the lowest it goes (36 degrees) and still I cannot get the drinks that cold, even after door has been shut for 3 days straight. I took temp in 4 different shelves in the fridge and temp is from 46 to 49 degrees. Yes, the fridge looks nice, yes the door was easily reversed, yes it runs very quiet, yes it holds a great deal of cans and bottles. But the main purpose is to make the beverages cold. NO, it does not get the beverages cold. I find that I have to start with a frozen mug to have beer that is cold enough to drink with it comes from this fridge.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product and its poor performance. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product and its poor performance. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product and its poor performance. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product and its poor performance. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Colleen800
from Hauppauge, NY
Verified Purchase:Yes
We bought this for our new conference room in our office. It fits perfectly in the credenza and our visitors are always impressed with it. It is very convenient and has enough room to store sodas, etc., including the Sake we had for a recent luncheon.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair ABR-1770. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair ABR-1770. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Cant reverse door swing due to missing parts.
on August 14, 2019
Posted by: Curt
from Swedesboro Nj
Verified Purchase:Yes
Cant get anyone to answer the phone or return an email about missing door hinge. Poor customer service.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair