Customer reviews from Newair
NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Average customer rating
4.4
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
246
4 Stars
83
3 Stars
28
2 Stars
10
1 Star
18
95%of customers recommend this product.
(
146 out of
154)
Customer Reviews for NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Customer Rating
1
Died at 2 years - support unhelpful so far
on August 31, 2021
Posted by: Gino
from Mountain Top, PA
Verified Purchase:No
Purchased unit from NewAir in April '19. 2 years and won't go under 58 degrees now. Looked up their youtube - no issues. Compressor works fine. Added 3rd party independent thermostat inside, so its not their own. Their customer support made me buy a 20$ temp sensor to try. Installed yesterday - didn't work. Tried everything on website and from customer service including replacing sensor - nada. Will ask for a new unit. I opened it up from the back, everything looks fine. No dust, no issues, not a fan issue. If this occurs after just 2 years, I won't be buying newair again and will look for a better name brand like Frigidaire or GE. If they elect to give me a new unit to make good, I'd accept it but would watch it like a hawk to ensure I get more than 2 years usage.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
I love this stylish product for our kitchen
on August 29, 2021
Posted by: Lucy
from San Antonio
Verified Purchase:No
We replaced our dishwasher to install our NewAir fridge! We use it to store water, juices, and our cold beer! We absolutely love it because not only are the beverages kept cold but it helps de clutter our fridge! I highly recommend this fridge it's beautiful And stylish !
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to the ABR-1770. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to the ABR-1770. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
3
Ordered on amazon
on September 6, 2019
Posted by: Cookie
from Bonita Springs
There was no manual, a small plastic container was packed inside, no idea what to do with it?? Phone number for Nuwair not working??? kinda scary.
Wish service from Nuwair would contact me
Wish service from Nuwair would contact me
Response from NewairBy NewAir, Customer Service, September 8, 2019
Hi, We are sorry to hear the issue you are experiencing. We will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair
Customer Rating
5
Great looking product. Looks great in our home
on June 30, 2022
Posted by: JJ
from Lincoln, NE
Verified Purchase:No
We love our new WetBar fridge. It looks fantastic, it's quiet, and the light on the inside looks modern and sleek. I would buy from this company again!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product ABR-1770. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product ABR-1770. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
good looking
on March 11, 2021
Posted by: jake
from st augustine
Good Design, able to fit under the sink, looks good
Response from NewairBy NewAir, Customer Service, March 11, 2021
Thank you for the review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
WCH
on July 13, 2020
Posted by: WCHM
from CLIVE, IOWA
So far, I have been impress, even though there's some disparity in the set temperature read-out and the real fee temperature. However, it still does a good job in keeping the beverages inside very cold... In addition, aesthetically the fridge has a really nice modern design to accommodate most contemporary wet bar or kitchen space!!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Good product and good customer service.
on April 25, 2022
Posted by: Bhuber42
from San Antonio, TX
Verified Purchase:No
Had for a few years in a tough Texas outdoor environment. Needed a part and Customer Service was quick to respond, offer what was needed and ship out quickly.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair ABR-1770. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair ABR-1770. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Incredible looks
on September 1, 2021
Posted by: NickP
from Wauwatosa WI
Verified Purchase:No
Added to our new kitchen as a built in and it's great. The capacity is awesome. The design is sleek and really stands out in the new space. Unit is also extremely quiet. For a built in we wanted to go higher end for the looks and performance. This thing has been great so far in year one.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product ABR-1770. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product ABR-1770. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair