Customer reviews from Newair
NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Average customer rating
4.4
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
246
4 Stars
83
3 Stars
28
2 Stars
10
1 Star
18
95%of customers recommend this product.
(
146 out of
154)
Customer Reviews for NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Posted by: eoc82
from CT
Verified Purchase:Yes
I bought this 3 months ago. The first one didn't work properly so I returned it. The second one had a bent in grill, but I didn't want to go through the hassle of returning a second fridge. I figured I could live with a bent grill, but 3 months later, it still bothered me. I texted with customer service and within minutes they mailed out a replacement grill for me. I wish all customer service was this efficient!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Awesome! I'm happy to hear that you are pleased with our customer service provided and thank you for posting your comments in regards to the NewAir ABR-1770. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Awesome! I'm happy to hear that you are pleased with our customer service provided and thank you for posting your comments in regards to the NewAir ABR-1770. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
1
Not cold enough
on December 26, 2020
Posted by: JohnMD
from Washington PA
I bought this fridge for my gameroom about 18 months ago. Not that it has stopped working, it has worked consistently poor from day 1. I needed it mainly to do one thing, make drinks cold. Temp setting to the lowest it goes (36 degrees) and still I cannot get the drinks that cold, even after door has been shut for 3 days straight. I took temp in 4 different shelves in the fridge and temp is from 46 to 49 degrees. Yes, the fridge looks nice, yes the door was easily reversed, yes it runs very quiet, yes it holds a great deal of cans and bottles. But the main purpose is to make the beverages cold. NO, it does not get the beverages cold. I find that I have to start with a frozen mug to have beer that is cold enough to drink with it comes from this fridge.
Response from NewairBy NewAir, Customer Service, December 28, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product and its poor performance. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product and its poor performance. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great beer fridge
on August 26, 2021
Posted by: Laker
from Upstate ny
Verified Purchase:No
Great beer fridge. It is the main beer fridge at our lake house in upstate New York. It gets plenty of use and always keeps up. Wine bottles fit well on the bottom shelf. A great value compared to competitors.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to the ABR-1770. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to the ABR-1770. We are glad to hear your unit meets your expectations. We highly appreciate your feedback. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
3
Newair 24" Build-in 177 Can Beverage Fridge in Stainless Ste
on February 21, 2022
Posted by: Elisa G
from Otsego, MN
Verified Purchase:No
The product is very beautiful and added a classic look to my kitchen especially the LED light that is blue doing the night. I am giving a 3 star because it is not cooling right now, the customer service has been really helpful in trying to send me a new one. Hopefully I will come back with new rating.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit ABR-1770. I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit ABR-1770. I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: D-Man & Judd
from Wisconsin
Verified Purchase:Yes
My wife & I bought this several months ago & are completely happy with it. It is so quiet you only hear a whisper of the fan when it is running in a perfectly quiet room. It holds a true, steady temperature. Very nice looking & well made. We're very satisfied with quality & price & well as the service. It arrived in "perfect" condition. No issues at all. So happy we made this purchase!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Posted by: BBNC
from Raleigh
Verified Purchase:Yes
We searched high and low for THE right beer fridge for our space...and we found it! The Newair has the modern look AND can hold a number of beverages. I would highly recommend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to your ABR-1770. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to your ABR-1770. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
2
Unit keeps frosting over
on October 31, 2021
Posted by: Walter
from Lansing MI
Verified Purchase:No
Have had this product for about 2 years. After 15 months the unit frosted over in the back. I figured too much moisture got in when my son left the door slightly open. I followed the instructions, unplugged it, let everything thaw, wiped the entire inside down with paper towels to ensure it was dry, then partially loaded the unit. Sure enough, even only slightly filled and the unit still frosts over. I've now had to do this exercise of unplugging, thawing, cleaning, and restocking 4 times now. I also have a wine cooler from NewAir (bought and installed at the same time that hasn't had this issue). Of course this issue started just after the 1 year warranty expired. Would give it 5 stars (like the wine cooler) if the unit didn't keep frosting over.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
4
Minor start-up glitch but fantastic customer service
on December 16, 2021
Posted by: Dave K
from Indianapolis
Verified Purchase:No
I received my ABR-1770 beverage center and set the temperature to 37 degrees but it only got to 44 degrees. I called customer and they sent out temperature sensor right away with instructions. They said if that doesn't work, they would be happy to replace the unit. I love the unit and hope that this will fix the issue. Customer service is excellent!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product ABR-1770. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product ABR-1770. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair