Customer reviews from Newair
NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Average customer rating
4.4
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
246
4 Stars
83
3 Stars
28
2 Stars
10
1 Star
18
95%of customers recommend this product.
(
146 out of
154)
Customer Reviews for NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Posted by: RhynohSTL
from St. Louis
Verified Purchase:Yes
I've had this fridge for almost 10 months. Noticed when refilling there was ice building up. After reading reviews and stories, I've come to realize this is a common issue. Current defrosting (unplug it for 24hrs). I noticed while reading through these that there's also a common temperature inconsistency. The top shelf is nice and cold (the fans blow on your cans), but the rest is warmer. Do not load this fridge complete full. There has to be room for these undersized (small) fans to blow to circulate air. Not sure if the icing issue is going to continue. I hope not.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is being a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Best Beverage Fridge Ever
on October 21, 2021
Posted by: Eric
from Albany NY
Verified Purchase:No
We've had our Newair 24" fridge for about a year now and absolutely love it. It's extremely well built and I love how sturdy all the shelving is. I would definitely buy another one of these in the future!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product ABR-1770. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product ABR-1770. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great product
on December 2, 2023
Posted by: Dave
from Detroit, MI
Verified Purchase:No
Does the door have the ability to stop and not swing all the way open? Meaning like a door check arm.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for leaving a review for your unit ABR-1770! We really appreciate your feedback.I wanted to let you know that the door on your unit unfortunately doesn't have the feature to stop from swinging open. I apologize for any inconvenience this may have caused. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for leaving a review for your unit ABR-1770! We really appreciate your feedback.I wanted to let you know that the door on your unit unfortunately doesn't have the feature to stop from swinging open. I apologize for any inconvenience this may have caused. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Looks and fits great.
on September 2, 2021
Posted by: DF
from Chicago
Verified Purchase:No
I have this under counter and it keeps the drinks cold at the set temperature. Easy to install. I have it next to the wine fridge and it is a great looking combo.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product ABR-1770. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product ABR-1770. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Mkru
from OH
Verified Purchase:Yes
I ordered this fridge to install under my countertop. It's very quiet and I love the glass door. I had to contact support after my purchase and Dennis was very helpful via email.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the ABR-1770.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the ABR-1770.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Very attractive units we bought 4!
on July 26, 2021
Posted by: MarkZ
from OH
We bought these for all the kitchens in our office building! We are very please with the quality and look of the units!
Response from NewairBy Newair, Customer Service, July 27, 2021
Thank you for the 5-star review and for posting your comments in regards to this product ABR-1770. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Trash Product will Fail in 2 years
on November 18, 2021
Posted by: Charlie
from MO
Verified Purchase:No
Terrible product that will fail in two years and Newair support will charge you for parts that will not resolve. I will place be placing in the trash which is what New Air products are STAY AWAY!
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
3
This refirgerator style and size met my needs
on April 21, 2021
Posted by: Ted A
from Pennsylvania
I brought this unit 8 months ago. I really loved this refrigerator. It was the perfect size and the finish matched my kitchen. It worked great for eight months. For some reason it stopped working. I contacted customer service and they have shipped me out a new refrigerator (the warranty did not call for that),and I will send the old one back (I believe I have to pay the shipping). I will update this later. I would give 5 stars until it stopped working. I have to give 3 now, if my return experience goes well I will improve my rating. It is an excellent refrigerator. I think I got a dud. Elizabeth from service has been very nice
Response from NewairBy Newair, Customer Service, April 21, 2021
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with your unit. If you need any further assistance with your unit or have any questions please give us a call at 855-963-9247 select customer service. Best Regards, Customer Service
Written by a customer while visiting Newair