Customer reviews from Newair
NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Average customer rating
4.4
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
246
4 Stars
83
3 Stars
28
2 Stars
10
1 Star
18
95%of customers recommend this product.
(
146 out of
154)
Customer Reviews for NewAir - 24 177-Can Built-In Beverage Cooler with Precision Temperature Controls and Adjustable Shelves - Black Stainless Steel
Customer Rating
5
Great Customer Service
on November 10, 2021
Posted by: Gainline
from CT
The product is good, unfortunately we received a faulty unit, which typically would be upsetting, however the customer service has been beyond amazing and replaced our unit quickly and efficiently.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product NBC177BS00. I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
I would buy this product again
on November 4, 2021
Posted by: Karen
from Mchenry Il
We received the beverage fridge 2 month ago it is very quiet. The led light is very cool. And we always have a supply of cold beverages.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product NBC177BS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Review reguarding our can beverage fridge.
on November 1, 2021
Posted by: Randy mccollum
from Blacksburg va 24060
The fridge stopped cooling properly. Gabby cho has been good to try and help us resolve this situation. The fridge is under warranty.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product ABR-1770. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product ABR-1770. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Nice Looking and Functional
on November 1, 2021
Posted by: Charlie
from Saint Louis
The beverage fridge is nice looking and very functional, it did have some issues after 2 years but customer service has been great in addressing.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit ABR-1770. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit ABR-1770. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
2
Unit keeps frosting over
on October 31, 2021
Posted by: Walter
from Lansing MI
Have had this product for about 2 years. After 15 months the unit frosted over in the back. I figured too much moisture got in when my son left the door slightly open. I followed the instructions, unplugged it, let everything thaw, wiped the entire inside down with paper towels to ensure it was dry, then partially loaded the unit. Sure enough, even only slightly filled and the unit still frosts over. I've now had to do this exercise of unplugging, thawing, cleaning, and restocking 4 times now. I also have a wine cooler from NewAir (bought and installed at the same time that hasn't had this issue). Of course this issue started just after the 1 year warranty expired. Would give it 5 stars (like the wine cooler) if the unit didn't keep frosting over.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Customer Service
on October 28, 2021
Posted by: JT
from Massillon, Ohio
I purchased two units for my bar area, and for the record the units are very cold and quiet compared to other brands we have had in the past. Had a minor issue wiith one of the units and contacted customer service via email, response and action was taken very timely. They are shipping replacement unit to my house. I will definitely use this brand going forward for my future products. Very impressed with the quick response and continued communication via email. Didn't have to wait on the phone on hold like most companies require. Great service from Newair.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product ABR-1770. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product ABR-1770. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
I would buy this product again
on October 27, 2021
Posted by: Bo H.
from Atlanta
The Newair 24" built-in 177 beverage fridge has really uncluttered our refrigerator. It also allows us to move the cans and bottled drinks into the bar which is more efficient.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your ABR-1770.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your ABR-1770.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
I elected for replacement than a refund because..
on October 26, 2021
Posted by: Sarah
from Harker heights tx
I bought this beverage cooler because of the perfect size and it suit all our needs to keep our drinks cold without taking space on the main refrigerator. However, after two weeks of setting it up, I discover water leaking from the bottom of the cooler. I call the 1-800 for help and explain the findings and that I was disappointed for I just bought the unit and follow the instructions and I not sure what was the problem is. They offer to refund the money or to replace for a new unit since I just purchased the item. I elected to have it replace for my friends and family have used this items and have not experience any problems reason why I elected this company. Hopefully it was just a hipcup one in a thousand and I just go the one in a thousand. But I am looking forward in receiving the replacement unit the company is sending for I love the glass door, the stainless steel look, it can used a little more on the finish touch on one of the corners but overall I can see myself happy using this item for the versatility and organization that adds to my kitchen.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to the ABR-1770. and for sharing your thoughts about the NOF090SS00 we are glad you enjoy using the unit. Your feedback is appreciated and will be forwarded to the right department. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to the ABR-1770. and for sharing your thoughts about the NOF090SS00 we are glad you enjoy using the unit. Your feedback is appreciated and will be forwarded to the right department. Thank you for choosing Newair!
Written by a customer while visiting Newair