Sound bar is awesome! My only issue is for the price the sub isn’t what I thought it would be especially after reading all the reviews. I could argue that my old Klipsch R-10 subwoofer could compete and was at much lower price point. Even so it isn’t bad by any means and still a quality product.
A little lacking in the dynamic sound I have come to expect from Klipsch
No, I would not recommend this to a friend.
Written by a customer while visiting klipsch.com
Customer Rating
1
disappointed
on November 13, 2021
Posted by: popdaddyg
from Hot Springs
I have had two of these now and the longest one has lasted is 1 week. I just had this last one installed by my dealer last Wednesday and tonight (Saturday) the sound quit. Just like the last one. I hadn't even had time to register the product. I love Klipsch and have had Heresy's and even donated to the museum in Hope, Ar. But this is not ready for prime time.
I can only connect HDMI out to TV HDMI in. ARC does not work (LG TV) to use ARC. I have my cable box and Blu-Ray connected to Cinema 800 to HDMI 1&2. But everything is good with the Cinema 800.
I would recommend this to a friend!
Written by a customer while visiting klipsch.com
Customer Rating
1
Nothing but problems
on October 24, 2021
Posted by: Heath Allen
from Fraser,mi
From the second it was hooked up I had nothing but problems. Once connected I had issues with sound delay and poor sound quality. After many hours and reading message boards I decided to replace the hdmi that came with it, and the sound and delay issue was resolved.I then purchased a set of surround 3 speakers and they would not sync. Reset the sound bar and after fooling around for 2 hours I got them to work but then the left surround had static. After hours again resetting, moving swapping sides I got 3 separate replacement speakers before I got one to not have static. That finally got the surround working.Now I woke up today and the sound bar had no sound and no display. So I unplugged it and plugged it back in. Now it works but says mute/ updating on the display with sound working. Even when I turn it up it still says mute. Guess I have to contact tech support again. I really used to think Klipsch was quality, I am beginning to not believe that.
No, I would not recommend this to a friend.
Written by a customer while visiting klipsch.com
Customer Rating
3
You are just paying for hardware. No refinement.
on October 14, 2021
Posted by: Anonymous
from bangalore, INDIA
I have purchased Klipsch cinema 800 with a high expectation after having very good real world experience with cinema 600 and bar48 .
I will list down the main problem with cinema 800 sound ( as i have received some firmware updates to fix wifi issues and HDMI issues):
It seems the bar and sub woofer are excellent when u see the spec independently. However, when combined they dont produce enjoyable sound. The main reason is voice freq /center channel sound appears very hallow. you will notice that the movie characters speak far away from your TV!!! ( Note that using a dialogue mode will not help here )
After doing lot of research i found that it is the dynamic range that was doing the trick!
Interstingly, there is no way to directly change that, however there is a tweak.
Cinema 800 bar comes with night modes and i select the night1( which is supposed to reduce sub by 50% and dynamic range of sound bar) mode.
Now comes the bar alive and you will start hearing all the missing voice and other frequencies clearly.
To compensate reduced "sub" volume i use sub level on remote to bump up!
This clearly tells there is some issue with the way dynamic range handling by bar.
I hope klipsch engineering would fix the issue.
Finally, the app is useless. No EQ, No Remote operations with app.
It is still an unfinished product with an excellent hardware.
Brand new out the box and subwoofer was unable to link to the soundbar. Been waiting several weeks for replacement under warranty. To my knowledge it hasn’t even shipped yet. Very disappointed and frustrated! Considering getting a refund and go with another product. SMH