Customer reviews from klipsch.com
Klipsch - Cinema 800 3.1 48" Dolby Atmos Sound Bar System with Wireless Pre-Paired 10" Subwoofer - Black
Average customer rating
3.4
(288 Reviews)
Rating breakdown 288 reviews
5 Stars
112
4 Stars
44
3 Stars
38
2 Stars
25
1 Star
69
56%of customers recommend this product.
(
132 out of
236)
Customer Reviews for Klipsch - Cinema 800 3.1 48" Dolby Atmos Sound Bar System with Wireless Pre-Paired 10" Subwoofer - Black
Customer Rating
3
it's meh
on January 19, 2023
Posted by: MStro
from Tallahassee, Fl
If you decide to purchase you will quickly find out why it isnt a highly rated sound bar, it doesnt get loud at all and has constant connection issues. In the last month of ownership I have had to unplug and re-plugin cables multiple times in order to get it functioning again. Also if you are going to order, make sure you order from a store that allows free return shipping so you arent caught up with having to pay freight back when you realize it was not a smart purchase.
Response from klipsch.comBy CTI, January 24, 2023
Make sure you use an HDMI 2.0a or higher cable. Please also make sure that you have the following TV settings adjusted properly:
-If you have an eARC Capable TV, set HDMI e-ARC Mode to Auto.
-Set Digital Output Format to Pass-Through (on some TVs and projectors, this is named Bitstream).
-Set Dolby Atmos to Enabled. If the circle if filled in and blue, it is Enabled.
-If you have an eARC Capable TV, set HDMI e-ARC Mode to Auto.
-Set Digital Output Format to Pass-Through (on some TVs and projectors, this is named Bitstream).
-Set Dolby Atmos to Enabled. If the circle if filled in and blue, it is Enabled.
Written by a customer while visiting klipsch.com
Posted by: Tyler H
from Virginia
Verified Purchase:Yes
Great sound, really fills the room with a full sound…the bass is amazing!
The subwoofer doesn’t always connect when turning tv and sound at on. This is a rare occurrence and very easy to reconnect, (just pat for the course with a wireless subwoofer. It does allow an option to plug directly into the sound bar if you’d like)
I haven’t added the full surround speakers yet but will soon, I’m very pleased with this purchase and would highly recommend adding this for a home theater
The subwoofer doesn’t always connect when turning tv and sound at on. This is a rare occurrence and very easy to reconnect, (just pat for the course with a wireless subwoofer. It does allow an option to plug directly into the sound bar if you’d like)
I haven’t added the full surround speakers yet but will soon, I’m very pleased with this purchase and would highly recommend adding this for a home theater
I would recommend this to a friend!
Written by a customer while visiting klipsch.com
Posted by: Rubenasso
from Phoenix Az
Verified Purchase:Yes
Sounds awesome for my little living room easy to set up, but it only worked for about a week. I put in a ticket with customer support hopefully they can help me out or swap it cause i love it.
I would recommend this to a friend!
Written by a customer while visiting klipsch.com
Customer Rating
3
Good audio. Buggy programming
on January 19, 2023
Posted by: Double Decker
Audio quality is good. Sub is sufficient.
2 major drawbacks
-Hardwired sub to the bar pops when power is turned on or off. Must run sub Bluetooth to avoid the pop.
-Programming is not their strong suit, the app and the bar settings fight each other. Settings done with the remote on the bar don't always show up on the app. The power cycle option in the app does nothing. Turned it on to no sound a couple of times and I've had to physically unplug from the wall to get it to reset.
I've been on the fence about returning it since I got it a few weeks ago. It's a hassle. I do not recommend buying this sound bar.
2 major drawbacks
-Hardwired sub to the bar pops when power is turned on or off. Must run sub Bluetooth to avoid the pop.
-Programming is not their strong suit, the app and the bar settings fight each other. Settings done with the remote on the bar don't always show up on the app. The power cycle option in the app does nothing. Turned it on to no sound a couple of times and I've had to physically unplug from the wall to get it to reset.
I've been on the fence about returning it since I got it a few weeks ago. It's a hassle. I do not recommend buying this sound bar.
No, I would not recommend this to a friend.
Written by a customer while visiting klipsch.com
Posted by: Joel a
Verified Purchase:Yes
Very nice. Very nice. Very nice. Very nice. Very nice.
I would recommend this to a friend!
Written by a customer while visiting klipsch.com
Posted by: Chrisc
from Pendelton, in
Verified Purchase:Yes
Disconnecting from Bluetooth constantly. Wont connet to the tv with an hdmi. When its working it sounds great....when its working.
No, I would not recommend this to a friend.
Response from klipsch.comBy CTI, January 24, 2023
Please make sure your bar has the latest update! You can find firmware update articles on the Klipsch Help Center - https://support.klipsch.com/hc/en-us
Written by a customer while visiting klipsch.com
Posted by: Buzltyr
Verified Purchase:Yes
Isn't quite as powerful as I thought. I still have to turn the volume up to 70 or so to really hear
I would recommend this to a friend!
Written by a customer while visiting klipsch.com
Posted by: Shoestring
Verified Purchase:Yes
Sound bar was a major upgrade from my previous LG sound bar. The three channels plus the major upgrade of a full base subwoofer.
I would recommend this to a friend!
Written by a customer while visiting klipsch.com