Great quality and superb sound, particularly the voice options for understanding movie dialog, as well as the different modes. Each mode makes a noticeable difference. Particularly like being able to adjust the bass and surround to your own room dynamics in the 5.1 system. Highly recommend sound design versus reaasonable cost value. I have owned Klipsch floor speakers in the past and they don't dissapoint.
When you mute the sound sometimes the sound will not return until you unplug the soundbar. It is very irritating and I have thought seriously about returning the item.
Response from klipsch.comBy Klipsch, Customer Service, April 18, 2023
Please make sure there is nothing obstructing the IR sensor on the sound bar, as this could impeded the signal from the Klipsch remote.
I have had issues with the connection of the soundbar via bluetooth and the app. Also, with my optiocal cord plugged in, my sound keeps skipping in and out. Bought a new optical cord and the same thing. I guess I know why it was such a great deal. Sounds great when it is actually working properly.
Response from klipsch.comBy Klipsch, Customer Service, April 18, 2023
If you have not done so, please attempt the factory reset of the sound bar to see if the issue is still present. Please make sure your bar is up to date with the latest firmware! Please reach out to Klipsch Support to speak directly with a product support representative. For Quickest contact, we recommend opening a "chat" - https://bit.ly/klipschsupport