Customer reviews from klipsch.com
Klipsch - Cinema 800 3.1 48" Dolby Atmos Sound Bar System with Wireless Pre-Paired 10" Subwoofer - Black
Average customer rating
3.4
(286 Reviews)
Rating breakdown 286 reviews
5 Stars
111
4 Stars
44
3 Stars
38
2 Stars
25
1 Star
68
56%of customers recommend this product.
(
131 out of
235)
Customer Reviews for Klipsch - Cinema 800 3.1 48" Dolby Atmos Sound Bar System with Wireless Pre-Paired 10" Subwoofer - Black
Posted by: Steve 1994
from Indiana
Verified Purchase:Yes
The unit was so far out of date with firmware and it wont turn on without unplugging it the plug it back in ..aufio cuts in and out
No, I would not recommend this to a friend.
Response from klipsch.comBy Klipsch, Customer Service, February 22, 2023
We would like a chance to assist you! Please reach out to Klipsch Support to speak directly with a product support representative. For Quickest contact, we recommend opening a "chat".
Written by a customer while visiting klipsch.com
Posted by: ATLBB
from SE
Verified Purchase:Yes
I have always been a fan of Kilpsch until recently. This sound bar was a terrible! Connection issues, volume stuck on one setting, rarely worked, at times no sound, I spent much time with customer Support attempting to resolve the issues. Performed firmware updates. Nothing seemed to resolve the issues. Last call to your CS dept resulted in refund and field destroy product. Very disappointed.
Written by a customer while visiting klipsch.com
Posted by: Anonymous
from Bothell, WA
Verified Purchase:Yes
I bought this for mine and my wife's bedroom to replace a vizio soundbar that seemed to have recurring connection issues to our vizio TV, who would have thought 2 items from the same brand could be so incompatible. So far its running perfectly with rich sound that fills the room like I'd hoped it would. Plus as an esthetic bonus, the wood grain side panels perfectly match the grain on my wife's ikea chest of drawers above which the TV and soundbar are mounted to the wall.
I would recommend this to a friend!
Written by a customer while visiting klipsch.com
Posted by: MCarlsen
from Moorpark,Ca.
Verified Purchase:Yes
Great performance when paired with the rear surrounds, the room fills with atmos sound that is fantastic. I also have the Cinema 600 and the 800 is a step above when used with the rear speakers.
I would recommend this to a friend!
Written by a customer while visiting klipsch.com
Posted by: Buds
from middletown, NY
Verified Purchase:Yes
I bought this soundbox a few weeks ago and still cannot get it to work through my TV, I have tried several trouble shooting remedies, but none seems to work. I have called CSR # at Klipsch but cannot get anyone on the phone. I am highly disappointed with the soundbar not working as it should. I love the sound since I can play the SB through my computer and via Bluetooth.
No, I would not recommend this to a friend.
Response from klipsch.comBy Klipsch, Customer Service, February 22, 2023
Please note, If you wish to playback Dolby Atmos content directly from your TV to the sound bar, please note that your TV MUST support eARC/HDMI 2.1.
You may need to make some setting adjustments within your TV. If you have an eARC Capable TV, set HDMI e-ARC Mode to Auto or On.
Set Digital Output Format to Pass-Through (on some TVs and projectors, this is named Bitstream).
Set Dolby Atmos to Enabled.
Make sure you use an HDMI 2.0a or higher cable. The cable included with your soundbar meets these standards, so we strongly recommend you use this cable.
You may need to make some setting adjustments within your TV. If you have an eARC Capable TV, set HDMI e-ARC Mode to Auto or On.
Set Digital Output Format to Pass-Through (on some TVs and projectors, this is named Bitstream).
Set Dolby Atmos to Enabled.
Make sure you use an HDMI 2.0a or higher cable. The cable included with your soundbar meets these standards, so we strongly recommend you use this cable.
Written by a customer while visiting klipsch.com
Posted by: Anonymous
from San Antonio, TX
Verified Purchase:Yes
Have always been a fan of Klepsch products. Had a system for eight years and the subwoofer stopped working. I bought the Cinema 800 series and absolutely love it.
I would recommend this to a friend!
Written by a customer while visiting klipsch.com
Posted by: Anonymous
from California
Verified Purchase:Yes
Been a Klipsch purchaser for over 40 years Quality is why i Buy
I would recommend this to a friend!
Written by a customer while visiting klipsch.com
Posted by: John Henry
from St. Petersburg, FL
Verified Purchase:Yes
Truly has the Cinema sound with a live sensation!!
I would recommend this to a friend!
Written by a customer while visiting klipsch.com