Customer reviews from klipsch.com
Klipsch - Cinema 800 3.1 48" Dolby Atmos Sound Bar System with Wireless Pre-Paired 10" Subwoofer - Black
Average customer rating
3.4
(284 Reviews)
Rating breakdown 284 reviews
5 Stars
111
4 Stars
44
3 Stars
38
2 Stars
25
1 Star
66
56%of customers recommend this product.
(
131 out of
234)
Customer Reviews for Klipsch - Cinema 800 3.1 48" Dolby Atmos Sound Bar System with Wireless Pre-Paired 10" Subwoofer - Black
Posted by: James P H
from Chicago
Verified Purchase:Yes
Eh. First order. Sound bar came, corroded batteries (no big deal). Subwoofer wouldn’t work, took it apart, it was unplugged (no big deal). Then bluetooth wouldn’t stay connected for more then 30ish seconds. At this point I’m 4 hours deep trying to get this thing to work. Contacted Klipsch, said it was a defective unit. Issued a full refund. Ordered another, no issues at all works perfect. Couldn’t be happier. Loud. Too loud to play all the way up at work honestly.
I would recommend this to a friend!
Written by a customer while visiting klipsch.com
Posted by: Swifty
from Cincinnati, OH
Verified Purchase:Yes
Great sound that blends in to our family room. After years of piles of equipment and complicated controls. I decided to simplify the look but did not want to give up the sound. Decide to give this 800 system a try very pleased with the sound. Eliminating to remotes was a bonus as well. Great bass and usually sound bar disappeared
I would recommend this to a friend!
Written by a customer while visiting klipsch.com
Posted by: Stefano Poldi
from New Jersey
Verified Purchase:Yes
Great product, immersive sound, bass are deep, well balanced factory set, I am really satisfied.
I would recommend this to a friend!
Written by a customer while visiting klipsch.com
Posted by: Rilz
from St. Louis
Verified Purchase:Yes
Sound quality is good, but soundbar will not connect to devices via Bluetooth. When hooked up to the (ARC) HDMI port, the soundbar has issues switching between HDMI devices. Also there is a static sound that comes through most of the time when first powered on. After turning off and on a few times, including the TV and other devices, it will work. Overall I am disappointed in this product from a company that I have had great experience with in the past for audio equipment. Will be returning this product immediately.
No, I would not recommend this to a friend.
Response from klipsch.comBy Klipsch, Customer Service, February 22, 2023
These issues may be resolved with the latest firmware update! For over-the-air update, please make sure the bar is connected to your home network. If you are unable to connect the bar to your home network, please contact customer service as a manual update may be possible.
For the quickest contact, we recommend opening a "chat" by going to our website and clicking the “Help” icon located in the bottom right corner. Once you have clicked this icon, choose the “Get in Touch” option to speak directly with a Product Support representative.
For the quickest contact, we recommend opening a "chat" by going to our website and clicking the “Help” icon located in the bottom right corner. Once you have clicked this icon, choose the “Get in Touch” option to speak directly with a Product Support representative.
Written by a customer while visiting klipsch.com
Posted by: ChiliandBeans
from St. Louis, MO
Verified Purchase:Yes
This sound bar and subwoofer sound so good that I bought the rear surrounds too. But, maybe once or twice a minute I get a momentary interruption where all sound goes away for a second or two. I have not been able to resolve this issue yet.
I would recommend this to a friend!
Written by a customer while visiting klipsch.com
Posted by: ShaneK
from Reno, NV
Verified Purchase:Yes
This sound bar is amazing. The sound quality is the best of any sound bar I have owned, including Bose. The bass is as good as I get out of my enormous DefTec BP9080’s floor speakers. High end is marvelous as well. Super easy to set up and use. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting klipsch.com
Customer Rating
1
Terrible
on February 11, 2023
Posted by: B-lo
It makes sense why this soundbar is on sale, because it don't work. Got my soundbar, hooked it up, called my family to watch a movie 10 minutes in couldn't control the volume, 45 min in soundbar shuts off and won't power back on. I gave the benefit of the doubt because of the name but this is very disappointing. Now I'm embarrassed and have to wait to Monday to get support. Shouldn't have never sold my receiver. Stock TV hurt my feelings
No, I would not recommend this to a friend.
Response from klipsch.comBy Klipsch, Customer Service, February 22, 2023
We apologize for the inconvenience you have experienced! For Quickest contact with a customer service representative, we recommend opening a "chat" by going to our website and clicking the “Help” icon located in the bottom right corner. Once you have clicked this icon, choose the “Get in Touch” option to speak directly with a Product Support representative.
Written by a customer while visiting klipsch.com
Posted by: Steve 1994
from Indiana
Verified Purchase:Yes
The unit was so far out of date with firmware and it wont turn on without unplugging it the plug it back in ..aufio cuts in and out
No, I would not recommend this to a friend.
Response from klipsch.comBy Klipsch, Customer Service, February 22, 2023
We would like a chance to assist you! Please reach out to Klipsch Support to speak directly with a product support representative. For Quickest contact, we recommend opening a "chat".
Written by a customer while visiting klipsch.com