Customer Reviews for GE Profile - 155-Can Beverage Cooler - Stainless Steel
Customer Rating
1
Miss
on June 15, 2022
Posted by: KayI
from Washington
Bought this unit a little over a year ago, had to call it in at about 6 months due to making large noise...like an airplane taking off. Service person came out, turned it off, did something to excellerate defrosting. Plugged it back in and it stopped making the noise. Month or so later, it did it again. Unplugged and let it defrost, and it leaked all over our new wood floors. Now, it did it again, froze up. Defrosted and water all over the floors again. Fan drying out our floors now and looking at different little fridges to go in its spot. Calling to see if the delivery date is just over a year...guessing not. Looks great though.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, June 16, 2022
Oh no! This is never something that we like to hear, and we are so sorry for the inconvenience this has caused for you. We can certainly understand your frustration with repeated issues so soon in your refrigerator's lifespan.
All warranty information, including what is covered for both a one year and five year period, can be found on page 17 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000514-1.pdf
We are confident that our factory service and repair team will be able to address this issue for you. They can be contacted by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We look forward to assisting you with this matter. -Elliot@GEA
I purchased this GE Profile Beverage center and there have been issues since day 1. The door sensor doesn’t function properly. Even when it is obvious that the door is closed, the interior light will come back on a couple of minutes later and the non-stop beeping begins. Disappointing given this is supposed to be GE’s premium line. Also, when you attempt to make a service appointment, the website won’t even accept the correct model number!
No, I would not recommend this to a friend.
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, March 1, 2022
Hello - Thanks for sharing your experience. We're very sorry to hear of the trouble you've had with your beverage center and scheduling service. Having a working unit is very important and we truly do apologize for any inconvenience this may have caused. We are glad that you were able to schedule a service appointment. Let us know if any questions or concerns come up. Thanks again! -Mikayla@GEA
Lots of shelf configurations to choose from for our wines and other bottles beverages. Can be used for cans as well, but we have a second fridge in the bar for those. Especially like the tilted shelf for displaying "tonights" selections.
Was a little skeptical at first about buying, but after getting one, love it. The beverage center really frees up a lot of space in the refrigerator. For sure, keeps all beverages at comfortable drinking temperature.
The fridge features online says it cools beverages between 38F to 61F. The fridge I have does not cool below 47 F even with temp control set to 38. A service technician looked at it today, called GE, and told me nothing could be done.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
4
Value
2
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, January 4, 2022
Hi there,
Thanks for your review. We're sorry to hear that your beverage center isn't cooling well, we can understand how that'd be frustrating for sure. Know that we were able to locate your case in our system and update it as well as your case manager with your review here. They'll do their best to review the situation as soon as they're able.
Thanks again for your ongoing patience, it means the world.