Customer reviews from danby.com
Danby - 2 lb Countertop Ice Maker - Stainless Steel
Average customer rating
4.1
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
12
4 Stars
5
3 Stars
5
2 Stars
1
1 Star
1
81%of customers recommend this product.
(
13 out of
16)
Customer Reviews for Danby - 2 lb Countertop Ice Maker - Stainless Steel
Customer Rating
3
Great little ice maker
on December 10, 2024
Posted by: Icemaker
So far seems to do everything it says it will plus looks great!
Response from danby.comBy Earl, customer service, December 13, 2024
Hello,
Thank you for sharing your feedback about your portable ice maker. We're delighted to hear you’re satisfied with its performance and design. If you have any questions or need assistance, please don't hesitate to reach out to our consumer service team at consumerservice@danby.com. We're here to help you have the best experience possible.
Regards,
Earl
Thank you for sharing your feedback about your portable ice maker. We're delighted to hear you’re satisfied with its performance and design. If you have any questions or need assistance, please don't hesitate to reach out to our consumer service team at consumerservice@danby.com. We're here to help you have the best experience possible.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
5
Perfect for schools!
on January 8, 2025
Posted by: Agnes
from Toronto Canada
It's great for schools when kids require a lot of ice for injuries
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
3
Moderate performance
on February 24, 2025
Posted by: Coordinator
from Shenandoah, TX
I bought this for a clinic break room with lots of turnover needs. I was hoping it automatically keeps making ice as long as the reservoir is full but that doesn't seem to be the case. It's great looking and makes ice quickly when you push the button each time though.
Response from danby.comBy Earl, customer service, March 4, 2025
Hi Coordinator,
Thank you for sharing your experience. I understand the need for consistent ice production, especially in a busy setting. It sounds like the unit requires manual activation to continue production, which can be inconvenient. Please feel free to reach out to our customer service team at consumerservice@danby.com for further assistance.
Regards,
Earl
Thank you for sharing your experience. I understand the need for consistent ice production, especially in a busy setting. It sounds like the unit requires manual activation to continue production, which can be inconvenient. Please feel free to reach out to our customer service team at consumerservice@danby.com for further assistance.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
3
Icemaker
on March 15, 2025
Posted by: Yomioa67
from Omaha, ne
The ice maker is not working completely and I got it less than a year ago
Response from danby.comBy Earl, customer service, March 18, 2025
Hi Yomioa67,
I'm sorry to hear you're having issues with your ice maker. Sometimes, ice buildup or water supply problems can affect performance. Please reach out to our consumer service team at consumerservice@danby.com for assistance in resolving this matter.
Regards,
Earl
I'm sorry to hear you're having issues with your ice maker. Sometimes, ice buildup or water supply problems can affect performance. Please reach out to our consumer service team at consumerservice@danby.com for assistance in resolving this matter.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
5
Perfect for our school clinic
on May 30, 2025
Posted by: school nurse
from New Philadelphia, Ohio
Set up instructions were easy to follow, and the set up only took a matter of minutes. The ice machine quickly made perfect bullet-shaped cubes! I had a full basket in a matter of about twenty minutes. And it is perfect to set on the counter in our school clinic where we can use ice for injuries, an upset stomach, or a cold drink.
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
5
Stylish ice maker
on September 22, 2025
Posted by: SchoolNurse56
from Oxford, AL
I am a school nurse and it keeps up with my need for ice packs and ice water throughout the day. Thick enough insulation to keep ice from melting even on slower days. Stylish design perfect for home use as well.
Response from danby.comBy Earl, customer service, September 22, 2025
Hello, thank you for sharing your positive experience with the Danby 25 lbs. Countertop Ice Maker. We are glad to hear that it meets your needs for ice packs and water throughout your busy day. It's great to know the insulation performs well and the design complements your space. We appreciate your kind words and support. Welcome to the Danby family of products. Regards, Earl
Written by a customer while visiting danby.com
Customer Rating
5
ice maker
on September 23, 2025
Posted by: L8edi
from Souris, Mb
Excellent ice maker, large cubes, easy to set up. Love it
Response from danby.comBy Earl, customer service, October 21, 2025
Hello L8edi,
Thank you for your review. We're pleased to hear that your Danby ice maker is delivering excellent performance with large cubes and easy setup. It's great to know the unit is meeting your expectations in both quality and convenience. We appreciate your feedback and support.
Welcome to the Danby family of products.
Regards,
Earl
Thank you for your review. We're pleased to hear that your Danby ice maker is delivering excellent performance with large cubes and easy setup. It's great to know the unit is meeting your expectations in both quality and convenience. We appreciate your feedback and support.
Welcome to the Danby family of products.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
4
Great little machine
on November 22, 2025
Posted by: Jlbs
from Waterdown, ON
Great machine for a large family within an hr we had a large freezer bag full of ice.
I would recommend this to a friend!
Written by a customer while visiting danby.com