Customer reviews from danby.com
Danby - 2 lb Countertop Ice Maker - Stainless Steel
Average customer rating
4
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
10
4 Stars
4
3 Stars
5
2 Stars
1
1 Star
1
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for Danby - 2 lb Countertop Ice Maker - Stainless Steel
Customer Rating
3
Great little ice maker
on December 10, 2024
Posted by: Icemaker
So far seems to do everything it says it will plus looks great!
Response from danby.comBy Earl, customer service, December 13, 2024
Hello,
Thank you for sharing your feedback about your portable ice maker. We're delighted to hear you’re satisfied with its performance and design. If you have any questions or need assistance, please don't hesitate to reach out to our consumer service team at consumerservice@danby.com. We're here to help you have the best experience possible.
Regards,
Earl
Thank you for sharing your feedback about your portable ice maker. We're delighted to hear you’re satisfied with its performance and design. If you have any questions or need assistance, please don't hesitate to reach out to our consumer service team at consumerservice@danby.com. We're here to help you have the best experience possible.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
5
Perfect for schools!
on January 8, 2025
Posted by: Agnes
from Toronto Canada
It's great for schools when kids require a lot of ice for injuries
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
3
Moderate performance
on February 24, 2025
Posted by: Coordinator
from Shenandoah, TX
I bought this for a clinic break room with lots of turnover needs. I was hoping it automatically keeps making ice as long as the reservoir is full but that doesn't seem to be the case. It's great looking and makes ice quickly when you push the button each time though.
Response from danby.comBy Earl, customer service, March 4, 2025
Hi Coordinator,
Thank you for sharing your experience. I understand the need for consistent ice production, especially in a busy setting. It sounds like the unit requires manual activation to continue production, which can be inconvenient. Please feel free to reach out to our customer service team at consumerservice@danby.com for further assistance.
Regards,
Earl
Thank you for sharing your experience. I understand the need for consistent ice production, especially in a busy setting. It sounds like the unit requires manual activation to continue production, which can be inconvenient. Please feel free to reach out to our customer service team at consumerservice@danby.com for further assistance.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
3
Icemaker
on March 15, 2025
Posted by: Yomioa67
from Omaha, ne
The ice maker is not working completely and I got it less than a year ago
Response from danby.comBy Earl, customer service, March 18, 2025
Hi Yomioa67,
I'm sorry to hear you're having issues with your ice maker. Sometimes, ice buildup or water supply problems can affect performance. Please reach out to our consumer service team at consumerservice@danby.com for assistance in resolving this matter.
Regards,
Earl
I'm sorry to hear you're having issues with your ice maker. Sometimes, ice buildup or water supply problems can affect performance. Please reach out to our consumer service team at consumerservice@danby.com for assistance in resolving this matter.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
5
Perfect for our school clinic
on May 30, 2025
Posted by: school nurse
from New Philadelphia, Ohio
Set up instructions were easy to follow, and the set up only took a matter of minutes. The ice machine quickly made perfect bullet-shaped cubes! I had a full basket in a matter of about twenty minutes. And it is perfect to set on the counter in our school clinic where we can use ice for injuries, an upset stomach, or a cold drink.
I would recommend this to a friend!
Written by a customer while visiting danby.com