Customer reviews from danby.com
Danby - 2 lb Countertop Ice Maker - Stainless Steel
Average customer rating
4
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
10
4 Stars
4
3 Stars
5
2 Stars
1
1 Star
1
80%of customers recommend this product.
(
12 out of
15)
Customer Reviews for Danby - 2 lb Countertop Ice Maker - Stainless Steel
Customer Rating
3
Worked great for two months
on December 7, 2023
Posted by: Office icemaker
from Sedgwick, KS
We've had this icemaker for two months. It is not making ice now. I've followed the troubleshooting steps and it is still not producing ice. I will keep trying - hoping I don't have to replace it.
No, I would not recommend this to a friend.
Response from danby.comBy Earl, customer service, December 15, 2023
Hello Valued Customer,
We're sorry to hear about the issue with your icemaker. Sometimes, minor adjustments can help. Try cleaning the unit and ensuring the water supply is uninterrupted. If the problem persists, our team is here to assist you. Please reach out to consumerservice@danby.com, and we'll ensure your icemaker is back to its efficient self.
Regards,
Earl
We're sorry to hear about the issue with your icemaker. Sometimes, minor adjustments can help. Try cleaning the unit and ensuring the water supply is uninterrupted. If the problem persists, our team is here to assist you. Please reach out to consumerservice@danby.com, and we'll ensure your icemaker is back to its efficient self.
Regards,
Earl
Written by a customer while visiting danby.com
Posted by: Barney
from northern new jersey
Gender:Male
Verified Purchase:Yes
In an area with very hard water, we are able to meet our ice making needs with out any plumbing issues. THANKS
I would recommend this to a friend!
Written by a customer while visiting danby.com
Posted by: kradad
from IL.
Gender:Male
Verified Purchase:Yes
I have a small space for a icemaker in my RV. The Danby worked just fine. I used it most everyday during the summer. Easy to care for and made ice in minutes. Can not ask for more.
I would recommend this to a friend!
Written by a customer while visiting danby.com
Posted by: Undenied
from Illinois, United States
Gender:Female
Verified Purchase:Yes
Great Quality! Reliable and ready to use! company is very helpful too. I would definitely buy Danby again
I would recommend this to a friend!
Written by a customer while visiting danby.com
Customer Rating
5
Really great ice maker!
on October 14, 2017
Posted by: Firetstorm
from Springtown, TX, United States
Gender:Female
I have two of these! One on my kitchen counter and one on my desk! I use them both all the time!
I would recommend this to a friend!
Written by a customer while visiting danby.com
Posted by: Rob G
Verified Purchase:Yes
This product works well and is easy to use. Would work well for RV trailers.
I would recommend this to a friend!
Response from danby.comBy Customer Service, January 14, 2021
Hi Rob,
Thank you for taking the time to leave us a 5-star rating. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Regards,
Earl
Thank you for taking the time to leave us a 5-star rating. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
2
Leading Ice Maker
on January 31, 2024
Posted by: Mark0306
So far was good. Now leaking and counters were soaked including papers. Couldn't figure out where it was leaking from until I investigated. About 3 months of usage.
No, I would not recommend this to a friend.
Response from danby.comBy Earl, customer service, January 3, 2025
Hi Mark0306,
Thank you for sharing your experience. I’m sorry to hear about your ice maker leaking, as we understand how inconvenient that can be. This issue could be due to several factors, like a misaligned water line or residual ice buildup. We recommend checking to ensure everything is set up properly.
For further assistance and more detailed troubleshooting, please reach out to our consumer service team at consumerservice@danby.com.
Regards,
Earl
Thank you for sharing your experience. I’m sorry to hear about your ice maker leaking, as we understand how inconvenient that can be. This issue could be due to several factors, like a misaligned water line or residual ice buildup. We recommend checking to ensure everything is set up properly.
For further assistance and more detailed troubleshooting, please reach out to our consumer service team at consumerservice@danby.com.
Regards,
Earl
Written by a customer while visiting danby.com
Customer Rating
5
on June 21, 2024
Posted by: FRESENIUS
from VIRGINIA
WE HAVE NOT USED IT YET BUT ARE VERY EXCITED TO USE THIS NEW PRODUCT.
Written by a customer while visiting danby.com