Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,147 Reviews)
Rating breakdown 3,147 reviews
5 Stars
2,228
4 Stars
495
3 Stars
170
2 Stars
91
1 Star
163
88%of customers recommend this product.
(
2,094 out of
2,391)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
SHOCKED 😲
on April 2, 2025
Posted by: Bee Nice
from Denver, CO
[This review was collected as part of a promotion.] I bought this dishwasher 2 weeks ago and have put it to the test. Everyone knows how hard it is to clean up after making sourdough bread! It stick to everything and just smears when you try to wash it. I put my bowl and jar straight into the dishwasher without rinsing them. I used the normal cycle. When I took them out I was shocked. They came out sparkling. It also washed clean burnt on spaghetti sauce! Amazing! We love our new dishwasher.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice and quiet
on April 2, 2025
Posted by: Ben2025
from Riverside, California
[This review was collected as part of a promotion.] So far its been working as intended and is doing a good job.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent Performance and QUIET
on April 2, 2025
Posted by: cpdishwasher
from Pacific Northwest
[This review was collected as part of a promotion.] So quiet I didn’t think it was working properly. Doing a great job and getting my dishes clean. My glasses look sparkling clean. And I love the third tier rack for the utensils. I really don’t even need the lower utensil compartment which frees up a lot of space. It’s a great purchase. Definitely excellent quality for the price.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Not what I’d expected or hoped
on April 2, 2025
Posted by: MichelleO
[This review was collected as part of a promotion.] Sorry to report, but so many issues. Quiet, yes. But puddles form in bottom of washer after the forever cycle is finally complete. The configuration of the rack is made for aliens because no dishware fits in it correctly. Speaking of which, the silverware tray is oddly located in a place that is far out of reach. Who designed this appliance? I couldn’t be more unhappy and I do hope my review is displayed. I bought a KitchenAid on the strength of the brand because I was in a rush. Silly of me. Brands too often rest on their laurels. I’ve been duped.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, April 3, 2025
We appreciate you taking the time to share your experience with your dishwasher. We understand it can be frustrating when the appliance doesn't meet your expectations.
Regarding the water pooling, we recommend checking to ensure the dishwasher is level, as this can sometimes affect drainage. Also, verifying that the drain hose is not kinked or clogged may be helpful. For the rack configuration and silverware tray placement, we suggest exploring different loading patterns, as many users have found success with varied arrangements. You may find helpful loading tips in your owner's manual or on our website at https://producthelp.kitchenaid.com/Dishwashers.
For further assistance, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, dishwasher model/serial number, and reference Case #703414.
We look forward to speaking with you.
Marie Q
Regarding the water pooling, we recommend checking to ensure the dishwasher is level, as this can sometimes affect drainage. Also, verifying that the drain hose is not kinked or clogged may be helpful. For the rack configuration and silverware tray placement, we suggest exploring different loading patterns, as many users have found success with varied arrangements. You may find helpful loading tips in your owner's manual or on our website at https://producthelp.kitchenaid.com/Dishwashers.
For further assistance, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, dishwasher model/serial number, and reference Case #703414.
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on April 1, 2025
Posted by: Bbartlett
from Collinsville, Ok
[This review was collected as part of a promotion.] I purchased this Kitchen Aid dishwasher about a month ago and am glad I did. I’ve been very impressed with how clean the dishes, pots, pans and silverware are. It is also very quiet.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great dishwasher
on April 1, 2025
Posted by: Stout81
from Goose Creek, SC
[This review was collected as part of a promotion.] We purchased our dishwasher about a month ago and have been really pleased. It has handled every load of dishes and is amazingly super quiet.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
You won’t know it’s running.
on March 31, 2025
Posted by: Seth223
[This review was collected as part of a promotion.] Was amazed with how quiet it is. Massive upgrade from a very nice but dated model of a different brand. It has all the features that we were looking for. Cleans outstandingly. Absolutely satisfied with value of purchase.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Easy to use.
on March 31, 2025
Posted by: CBoland
[This review was collected as part of a promotion.] Very happy with our Kitchenaid. Dishes are always clean. It is exrtremely quiet. It is energy efficient. Love the 3rd rack and it lowers and raises.
Written by a customer while visiting kitchenaid.com