[This review was collected as part of a promotion.] Kitchen aid is the best dishwasher, I'll always be loyal to the brand. I bought this 3rd tier rack d/w thinking it was similar to the one I had before I moved. The third rack on this one is flimsy, doesn't hold much and doesn't have third rack cleaning, but costs the same
[This review was collected as part of a promotion.] Difficult to load dishes and utensils. Bottom basket to low
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, May 6, 2025
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 717163. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] Love the new dishwasher but NOT the third top rack. Thankfully the rack from my previous dishwasher fit so I switched them out! There is no way I was going to use the top rack for forks spoon and butter knives! Sharp knives and small kitchen gadgets that need to have protected blades.
[This review was collected as part of a promotion.] So far so good! Roomy, love the 3 racks! makes loading and unloading super easy! Seems to clean as well as any. Quietest dishwasher I have ever owned!!!