Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,127 Reviews)
Rating breakdown 3,127 reviews
5 Stars
2,217
4 Stars
493
3 Stars
164
2 Stars
90
1 Star
163
88%of customers recommend this product.
(
2,085 out of
2,375)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
Excellent manufacturing and Design
on January 30, 2024
Posted by: Mott205
from Yonkers NY
[This review was collected as part of a promotion.] This is a quality dishwasher with great features, and easy to use racks.The components hard all of the finest materials and easy to use. Quick cycles and excellent display lights make this a great choice.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
I heart my dishwasher!
on February 8, 2024
Posted by: Happy Cust
[This review was collected as part of a promotion.] Whisper quiet. Great at washing dishes and reheating pizza!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Stopped working, don’t spend the money
on March 19, 2024
Posted by: 13MJ
from Defiance, Oh
Bought this dishwasher is July 2019 and it stopped working correctly July of 2023 just after any warranty would cover it. Replaced a few different parts trying to fix it but still does not wash correctly or drain. Bought a Kitchen Aid stove at the same time and the knobs are already breaking off. “High End” without the quality! Will never again buy Kitchen Aid appliances.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 22, 2024
Thank you for sharing your experience with us, 13MJ. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 504711.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Faulty settings, peeling paint
on August 14, 2024
Posted by: Sarah345
from St Paul MN
We bought this dishwasher just over two years ago after researching for months to find exactly what we wanted. From the get-go, the functions were faulty, and we lost most of the normal wash capabilities and had to do the super hot water and extended cycle. They would reset if we unplugged the appliance or reset the circuit breaker, but otherwise we have been stuck with tough wash or pro wash settings. Now, likely as a function of having to run it on hot temperatures, the paint is all peeling off the top and the vent. It cleans relatively well, but we have been very disappointed with the quality of this product for the price we paid.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 14, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 578560.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Do not recommend SS - Rust!
on January 1, 2025
Posted by: asu88
from Dare County, North Carolina
We have had this dishwasher for 2 years and it functions well to clean dishes.
We have replaced the SS front panel already due to rust and the 2nd panel is rusting quickly on the edges as well.
We have replaced the SS front panel already due to rust and the 2nd panel is rusting quickly on the edges as well.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 2, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 650934.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Stuck on clean cycle and come off
on February 25, 2025
Posted by: Sop101
from Kansas
I got it a year and a half ago and it is broken it won't come off the clean Cycle and he keeps beeping.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 3, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 685072.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
It's dangerous, broken and underperforms.
on March 28, 2025
Posted by: Rally
from british columbia
Issue after issue with this thing. Today's problem are the rollers that the racks slide on have fallen off. They're supposed to snap into place but it's worn out already????!!! ya, so middle rack is absolutely useless and now sits on the kitchen table.
The heat dry option doesn't work, it just makes the entire load smell like musty old food.
When you open the dishwasher door, it makes a pool of water on the floor from the steam port. Have slipped and nearly broke my neck falling down because of it. Seriously considering seeking legal advice on that.
The spring that controls the door from slamming open snapped! so now there's no control when opening the door.
Your dishes are always filled with bubbles when filling cups with drinks. This cant be good for you and I am even using the recommended soap and drying agent.
The heat dry option doesn't work, it just makes the entire load smell like musty old food.
When you open the dishwasher door, it makes a pool of water on the floor from the steam port. Have slipped and nearly broke my neck falling down because of it. Seriously considering seeking legal advice on that.
The spring that controls the door from slamming open snapped! so now there's no control when opening the door.
Your dishes are always filled with bubbles when filling cups with drinks. This cant be good for you and I am even using the recommended soap and drying agent.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 31, 2025
Hello Rally! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! Please send us an email at CanadaSocial@KitchenAid.com with your model and serial number, your phone number, and your case #701116 Take care! -Alisha
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Nope
on May 16, 2025
Posted by: DoPo
[This review was collected as part of a promotion.] It leaks from the credit card size slot after it runs. A tech has worked on it twice. No fix yet.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, May 16, 2025
We regret to hear that your Refrigerator is not living up to your standards.
We apologize for the concerns that you are experiencing with your Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case #724475.
We're looking forward to hearing from you.
Marie Q
We apologize for the concerns that you are experiencing with your Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case #724475.
We're looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com