Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,229
4 Stars
495
3 Stars
170
2 Stars
91
1 Star
163
88%of customers recommend this product.
(
2,094 out of
2,391)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
1
Dishwasher has never worked.
on January 16, 2026
Posted by: AB23
from Idaho
[This review was collected as part of a promotion.] I bought this dishwasher a month ago and and it has never worked. I am trying to get it replaced but Kitchenaid is saying no. They will fix it which will cost almost the same as a new one and the tech will be in my house for a full day to do it! Can you imagine no dishwasher for over a month now!!!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 16, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 902350
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Third level for silverware made huge difference
on January 16, 2026
Posted by: LTGG
from Summerfield, FL
[This review was collected as part of a promotion.] Excellent purchase. Product is worth the money invested.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nice dishwasher
on January 14, 2026
Posted by: Zoot28
from Upstate New York
[This review was collected as part of a promotion.] Excellent value for the money, got an excellent price from appliance store, and saved money by self installation. Much quieter than the machine it replaced. Better documenation with clearer explanations of controls and settings would be an improvement.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very quiet
on January 9, 2026
Posted by: Mklibbra
from Grand Saline TX
[This review was collected as part of a promotion.] We had the same dishwasher in previous home and love it.
Cleans dishes very well and is so quiet when running.
Cleans dishes very well and is so quiet when running.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Super quiet & cleans beautifully!
on January 9, 2026
Posted by: Jacob22
from Grand Rapids, MI
[This review was collected as part of a promotion.] We just had our dishwasher serviced installed at the end of 2025 & could not be happier with our choice. From the large capacity, almost silent run cycles & streak free cleaning! 10 out of 10 will recommend!!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
So much better than expected!
on January 7, 2026
Posted by: eclecticbeck
from Sprinfield, IL
[This review was collected as part of a promotion.] We bought this dishwasher a couple of months ago after living with one that never cleaned any dishes! This one is amazing. It cleans beautifully, has just the right number of setting options and runs very quietly. We are so pleased and are finally using our dishwasher regularly.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quiet
on January 7, 2026
Posted by: Princeton ga
from georgia
[This review was collected as part of a promotion.] love it sleek design. Ease in using load and unload
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great Dishwasher!
on January 4, 2026
Posted by: Mom of Cats
from Salina KS
[This review was collected as part of a promotion.] This unit was purchased to replace a disastrous other brand unit. I love the simplicity of the unit, the quietness and the ease of use. Not a fan of the silverware holder - can't figure out how to open to remove something that fell through hole... Instruction manual is lacking. Doesn't explain the different lights that show on the unit while operating... Unit is great otherwise.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com