Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,140 Reviews)
Rating breakdown 3,140 reviews
5 Stars
2,224
4 Stars
494
3 Stars
168
2 Stars
91
1 Star
163
88%of customers recommend this product.
(
2,091 out of
2,387)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
1
Dont believe 39db
on January 9, 2024
Posted by: Willy13
from California
As loud as my 17y.o Kitchenaid dishwasher. The old dishwasher was old and to expensive to repair, to stop leaking. It looks good and was told that you almost have to put your hand on the dishwasher to see if it running. That was not true. It looks good, and has a good interior rack layout. I was willing to pay any price for a quiet, and this is not the item. Consumer Reports advised dont believe db ratings as they are from the manufacturer. I should have bought a Bosch, as I have witnessed they "quiet". Total disappointed on the false statement of quietest. I wish I can return at no cost to me, I would do it.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 12, 2024
Thank you for sharing your experience with us, Willy13. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 464238.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Broken twice in less than a month
on January 14, 2024
Posted by: Lisa24
from Statesboro,GA
[This review was collected as part of a promotion.] I moved into my new house on Dec 16,2023. They have already been out to replace the top panel once because normal and express wash was not working. It is broken again. This is the 2nd time in less than a month. It was an expensive dishwasher and it does not work.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 18, 2024
Thank you for sharing your experience with us, Lisa24. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 466573.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent manufacturing and Design
on January 30, 2024
Posted by: Mott205
from Yonkers NY
[This review was collected as part of a promotion.] This is a quality dishwasher with great features, and easy to use racks.The components hard all of the finest materials and easy to use. Quick cycles and excellent display lights make this a great choice.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
I heart my dishwasher!
on February 8, 2024
Posted by: Happy Cust
[This review was collected as part of a promotion.] Whisper quiet. Great at washing dishes and reheating pizza!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Stopped working, don’t spend the money
on March 19, 2024
Posted by: 13MJ
from Defiance, Oh
Bought this dishwasher is July 2019 and it stopped working correctly July of 2023 just after any warranty would cover it. Replaced a few different parts trying to fix it but still does not wash correctly or drain. Bought a Kitchen Aid stove at the same time and the knobs are already breaking off. “High End” without the quality! Will never again buy Kitchen Aid appliances.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 22, 2024
Thank you for sharing your experience with us, 13MJ. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 504711.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Do not recommend SS - Rust!
on January 1, 2025
Posted by: asu88
from Dare County, North Carolina
We have had this dishwasher for 2 years and it functions well to clean dishes.
We have replaced the SS front panel already due to rust and the 2nd panel is rusting quickly on the edges as well.
We have replaced the SS front panel already due to rust and the 2nd panel is rusting quickly on the edges as well.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 2, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 650934.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Stuck on clean cycle and come off
on February 25, 2025
Posted by: Sop101
from Kansas
I got it a year and a half ago and it is broken it won't come off the clean Cycle and he keeps beeping.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 3, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 685072.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
It's dangerous, broken and underperforms.
on March 28, 2025
Posted by: Rally
from british columbia
Issue after issue with this thing. Today's problem are the rollers that the racks slide on have fallen off. They're supposed to snap into place but it's worn out already????!!! ya, so middle rack is absolutely useless and now sits on the kitchen table.
The heat dry option doesn't work, it just makes the entire load smell like musty old food.
When you open the dishwasher door, it makes a pool of water on the floor from the steam port. Have slipped and nearly broke my neck falling down because of it. Seriously considering seeking legal advice on that.
The spring that controls the door from slamming open snapped! so now there's no control when opening the door.
Your dishes are always filled with bubbles when filling cups with drinks. This cant be good for you and I am even using the recommended soap and drying agent.
The heat dry option doesn't work, it just makes the entire load smell like musty old food.
When you open the dishwasher door, it makes a pool of water on the floor from the steam port. Have slipped and nearly broke my neck falling down because of it. Seriously considering seeking legal advice on that.
The spring that controls the door from slamming open snapped! so now there's no control when opening the door.
Your dishes are always filled with bubbles when filling cups with drinks. This cant be good for you and I am even using the recommended soap and drying agent.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 31, 2025
Hello Rally! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! Please send us an email at CanadaSocial@KitchenAid.com with your model and serial number, your phone number, and your case #701116 Take care! -Alisha
Written by a customer while visiting kitchenaid.com