Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,147 Reviews)
Rating breakdown 3,147 reviews
5 Stars
2,228
4 Stars
495
3 Stars
170
2 Stars
91
1 Star
163
88%of customers recommend this product.
(
2,094 out of
2,391)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
3
Poor check of dishwasher working properly!
on July 8, 2025
Posted by: smartkid
from Goodyear AZ
[This review was collected as part of a promotion.] The soap dispenser does not open when running the dishwasher! Had to call Spenser's and the had a repair service person come to the house. The soap dispenser mechanism has to be replaced! Was this dishwasher checked prior to leaving the factory to work properly??? Poor workmanship, Poor quality check. had to buy tablets to use the dishwasher until dishwasher is repaired - one week period until replacement is installed.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not 39dba during the entire cycle
on July 7, 2025
Posted by: 39dba Not!
[This review was collected as part of a promotion.] My brand new dishwasher listed as 39 dba. had a very loud noise coming from behind the access panel. Sent this one back and now have a new one .. I still do not understand the 39 dba rating ,for I do hear the dishwasher at times when I am in my bedroom. Wish me luck on number two dishwasher.
Response from kitchenaid.comBy Branded Team, Consumer Care, July 9, 2025
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Dishwasher model/serial number, and reference Case # 748964
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Disappointed
on July 6, 2025
Posted by: Julie 's review
from Iowa
[This review was collected as part of a promotion.] Disappointed. Does not dry the dishes well on either heated dry or extended heat dry. Should not have e to hand dry most everything coming out of dishwasher.
Also stainless front doesn't clean well. Streaks, water spots. Blah
Positive- very quiet to run.
Also stainless front doesn't clean well. Streaks, water spots. Blah
Positive- very quiet to run.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
WILL BE RETURNING
on July 6, 2025
Posted by: mjaidah21
[This review was collected as part of a promotion.] Very quiet but racks are terrible very flimsy and can not fit big pans even with top rack adjusted. 3rd rack is a joke it doesn't hold anything and doesn't clean what's up there
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, July 8, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 748486
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Like the dishwasher, unhappy w/customer service
on July 5, 2025
Posted by: UnhappyCS
[This review was collected as part of a promotion.] I selected this dishwasher and paid to upgrade it from my builder. But now because I went through the builder to get a brand new dishwasher I'm unable to purchase a warranty. I did not received the numeric code so therefore I cannot get the most cost effective warranty. Had I known this I would have stuck with Whirlpool.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Satisfied
on July 5, 2025
Posted by: Skib
from Alberta
(This review was collected as part of a promotion.) It’s been a couple of months we’re using and it’s very quiet and cleans well. Spacious and feels premium built.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Top Quality Product
on July 2, 2025
Posted by: nhamil
from Lafayette, Louisiana
[This review was collected as part of a promotion.] I recently purchased a Kitchen Aid dishwasher and have nothing but good things to say about it. My only complaint is that every time I open it to put in dishes and silverware I accidentally touch the time and wash controls, which means I have to push the "cancel" button on the right hand side. A simple problem with a simple solution. It is very easy to load, the quality of the wash is outstanding, it is extremely quiet - could you ask for anything more? These people have been in business for more than 100 years and their dedication to quality assurance is consistent.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
love my dishwasher
on July 2, 2025
Posted by: john19
[This review was collected as part of a promotion.] very happy with my purchase of the dishwasher. works great and does a good job
Written by a customer while visiting kitchenaid.com