Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4 out of 5
4.4
(3,140 Reviews)
Open Ratings Snapshot
Rating breakdown 3,140 reviews
5 Stars
2,224
4 Stars
494
3 Stars
168
2 Stars
91
1 Star
163
88%of customers recommend this product. 
(
2,091 out of 2,387
)
Best Buy Privacy Policy
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5 out of 5
5
The best tool in the kitchen.
on July 28, 2025
Posted by: Saugatuck 24
from Michigan
[This review was collected as part of a promotion.] This is the second one I’ve purchased. The first is still running great in our previous home. We bought a new home and we marched right down and bought the same model.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3 out of 5
3
Doesn't dry very well.
on July 30, 2025
Posted by: Still-wet
from Minnesota
[This review was collected as part of a promotion.] It doesn't dry the dishes. I have to hand dry most of them after the cycle. I've tried leaving them in for a long time after the cycle and also opening the door after the cycle. Still wet. The unit I replace did a better job drying the dishes.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3 out of 5
3
Drying issues
on August 1, 2025
Posted by: Donnamac60
[This review was collected as part of a promotion.] So far I am mostly pleased with the dishwasher. My only complaint is that the dishes are not always completely dry
Written by a customer while visiting kitchenaid.com
Customer Rating
3 out of 5
3
Nothing amazing but it will wash your dishes
on August 6, 2025
Posted by: Johann567
[This review was collected as part of a promotion.] Nothing about this machine has wowed me. The bottom rack has a very wide space without tines, which kind of wastes the space. The top rack has a center row that is somehow unable to hold bowls and plates without them Slipping. It does wash decently well. We found a couple bowls that didn't get fully washed. One thing that surprises us is how much water is on the top of our items at the end of a wash, even when we use the heated dryer.
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
À tache égale il est plus silencieux que moi !
on August 22, 2025
Posted by: Givi10
[This review was collected as part of a promotion.] Je suis totalement satisfaite de mon nouveau lave-vaisselle entre autres choses parce qu’il est hypersilencieux. C’était là mon premier critère outre son efficacité bien entendu. Bravo, c’est le meilleur lave-vaisselle que j’ai jamais eu !
I am totally satisfied with this very silent dishwasher. It was my major concern. Congratulations
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Can’t complain, whisper quiet, gorgeous, great qua
on September 10, 2025
Posted by: manapuaboy
from Tacoma, WA
[This review was collected as part of a promotion.] One month in, confidently satisfied. I came from over a decade with the entry-level washers that are very loud that I could only run it while we were out of the house or at night before bed. Now, with this washer, I can run it any time of day! Yeah! The top utensil rack is amazingly useful. The adjustable middle rack is cool. Plus, it’s a super pretty unit.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1 out of 5
1
Horrible!Repaired 3 times within 3 months of insta
on October 2, 2025
Posted by: JKean
from Vancouver, BC
[This review was collected as part of a promotion.] We have had 3 technicians come to “repair” the motherboard within the first 5 months of instal. Trail appliance and whirlpool will not replace the dishwasher claiming it can be repaired- im not sure how many times they need to replace the motherboard until it’s officially “repaired”! It works for approximately one week and then we have to call the repair person, he comes, orders the part and then comes back- three times so far! It’s very time consuming and frustrating. I do not recommend this product Iunless you like being annoyed and having dirty dishes
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid TeamConsumer CareOctober 6, 2025
Hello JKean! We would like to look into this for you! Kindly e-mail us at Canadasocial@KitchenAid.com with your model and serial number, your phone number and your address. Please include case/review ID #815870 in the subject line. We look forward to hearing from you! -Max
Written by a customer while visiting kitchenaid.com
Customer Rating
1 out of 5
1
Did not last one month before breaking down.
on October 7, 2025
Posted by: Eggyanomics
[This review was collected as part of a promotion.] This brand new expensive top of the line dishwasher did not last one month before it broke down. Yes one month! Never buy kitchenade again! Two hours on the phone to get service.
Response from kitchenaid.comBy KitchenAid TeamConsumer CareOctober 7, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6426AU54E or Direct Message on Instagram at http://spr.ly/6428AU54G. When responding, please include your contact information and reference Case #817928.
We look forward to speaking with you.
Jacob W
Written by a customer while visiting kitchenaid.com
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