Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,140 Reviews)
Rating breakdown 3,140 reviews
5 Stars
2,224
4 Stars
494
3 Stars
168
2 Stars
91
1 Star
163
88%of customers recommend this product.
(
2,091 out of
2,387)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
3
Good cleaning
on March 17, 2026
Posted by: SKco
from Superior,CO
[This review was collected as part of a promotion.] This was the dishwasher that was installed in my brand new home at time of purchase-while it cleans very well I am very disappointed in the rack design-no way to adjust size of spacing, etc., though the upper does go up and down to allow for stem wear, but stemware does not fit very well in it as it tips over sideways a lot huge spacing in the lower rack makes the middle section almost unusable
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointing
on March 18, 2026
Posted by: KBrn
from Liberty Lake, WA
[This review was collected as part of a promotion.] We were not able to look at this dishwasher before it was included in our new home. Had we been able to see it in person, we never would have selected it. The immovable tines are positioned at distances that make it very difficult to easily or securely load casserole dishes, mixing bowls or pots.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 23, 2026
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 936840.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 936840.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
We like it!
on March 20, 2026
Posted by: CJ&Bev
from Evensville, IN
[This review was collected as part of a promotion.] We only had it a week, but it seams to be a great machine. the quick wash cycle could be shorter and the kick plate on the bottom could be longer so it reaches and covers the counter molding on each side. The door could be wider so it covers the entire opening of were the dish washer is pushed into the counter. We love how quiet it is, and how easy it is to clean the filter and how it dryes so much better than our other one. g h
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Whisper Queit
on March 23, 2026
Posted by: JMM57
from Memphis TN
[This review was collected as part of a promotion.] As part of a total kitchen renovation, we purchased this Kitchenaid dishwasher. It has a greater amount of space and the adjustable upper rack opens up the bottom for large pots. Did I mention how quiet it is?
100% pleased and highly recommend this one.
100% pleased and highly recommend this one.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com