Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,127 Reviews)
Rating breakdown 3,127 reviews
5 Stars
2,217
4 Stars
493
3 Stars
164
2 Stars
90
1 Star
163
88%of customers recommend this product.
(
2,085 out of
2,375)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
4
Nice dishwasher
on January 14, 2026
Posted by: Zoot28
from Upstate New York
[This review was collected as part of a promotion.] Excellent value for the money, got an excellent price from appliance store, and saved money by self installation. Much quieter than the machine it replaced. Better documenation with clearer explanations of controls and settings would be an improvement.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Third level for silverware made huge difference
on January 16, 2026
Posted by: LTGG
from Summerfield, FL
[This review was collected as part of a promotion.] Excellent purchase. Product is worth the money invested.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Dishwasher has never worked.
on January 16, 2026
Posted by: AB23
from Idaho
[This review was collected as part of a promotion.] I bought this dishwasher a month ago and and it has never worked. I am trying to get it replaced but Kitchenaid is saying no. They will fix it which will cost almost the same as a new one and the tech will be in my house for a full day to do it! Can you imagine no dishwasher for over a month now!!!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 16, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 902350
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great
on January 17, 2026
Posted by: Pasha 1037
[This review was collected as part of a promotion.] I love it ,very nice, dishwasher.
White match my kitchen
White match my kitchen
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
HORRIBLE DO NOT BUY
on January 17, 2026
Posted by: CSwear
from Lowell, AR
I have had this dishwasher for a month and it has never worked. I have tired to contact them via chat, phone, and email and can never get anyone. DO NOT buy this dishwasher it doesn't work and you can never reach anyone about any issues.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 20, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 902831
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Leaks after 2 years
on January 18, 2026
Posted by: KaitlinP
from Pennsylvania
Bought this 10/2023, I liked that the interior was metal not plastic. However, we’ve been dealing with a leaking door seal for months! The dishwasher was less than 2 years old when the seal failed.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 20, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 903233
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Extra drawer in top of dishwasher
on January 18, 2026
Posted by: RoRo1
from Phoenix, AZ
[This review was collected as part of a promotion.] We bought this last month since our current dishwasher was in need of repair. It was a KitchenAid and had given us good service, but it was time to replace it. We are mostly happy with the new dishwasher however it is not as quiet as the previous one. We were told by the salesman the new one would be quieter than the old one, but it is not. Other than that, it seems to be performing well.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
SO VERY QUIET.
on January 19, 2026
Posted by: JAKESTER
from PHOENIX
[This review was collected as part of a promotion.] I AM HAPPY WITH ALL ASPECTS OF THIS DISHWASHER. QUIETNESS, OVERALL APPEARANCE, EASE OF USE.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com