Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,124
4 Stars
460
3 Stars
156
2 Stars
86
1 Star
153
88%of customers recommend this product.
(
1,997 out of
2,271)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
The best tool in the kitchen.
on July 28, 2025
Posted by: Saugatuck 24
from Michigan
[This review was collected as part of a promotion.] This is the second one I’ve purchased. The first is still running great in our previous home. We bought a new home and we marched right down and bought the same model.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Don't buy, no documentation available to the owner
on July 28, 2025
Posted by: PE112211
[This review was collected as part of a promotion.] My dishwasher went dead after just a few months. The biggest surprise to me is, unlike other manufacturer, I can't find any documentation for this dishwasher, no part diagram, no troubleshooting document, no diagnostic instructions in public domain. They make them only available to the technician, Basically, they deny homeowner to repair this by themselves. I would give KitchenAid a Zero star if I can
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, July 29, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 759233
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Doesn't dry very well.
on July 30, 2025
Posted by: Still-wet
from Minnesota
[This review was collected as part of a promotion.] It doesn't dry the dishes. I have to hand dry most of them after the cycle. I've tried leaving them in for a long time after the cycle and also opening the door after the cycle. Still wet. The unit I replace did a better job drying the dishes.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Drying issues
on August 1, 2025
Posted by: Donnamac60
[This review was collected as part of a promotion.] So far I am mostly pleased with the dishwasher. My only complaint is that the dishes are not always completely dry
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Nothing amazing but it will wash your dishes
on August 6, 2025
Posted by: Johann567
[This review was collected as part of a promotion.] Nothing about this machine has wowed me. The bottom rack has a very wide space without tines, which kind of wastes the space. The top rack has a center row that is somehow unable to hold bowls and plates without them Slipping. It does wash decently well. We found a couple bowls that didn't get fully washed. One thing that surprises us is how much water is on the top of our items at the end of a wash, even when we use the heated dryer.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
À tache égale il est plus silencieux que moi !
on August 22, 2025
Posted by: Givi10
[This review was collected as part of a promotion.] Je suis totalement satisfaite de mon nouveau lave-vaisselle entre autres choses parce qu’il est hypersilencieux. C’était là mon premier critère outre son efficacité bien entendu. Bravo, c’est le meilleur lave-vaisselle que j’ai jamais eu !
I am totally satisfied with this very silent dishwasher. It was my major concern. Congratulations
I am totally satisfied with this very silent dishwasher. It was my major concern. Congratulations
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Can’t complain, whisper quiet, gorgeous, great qua
on September 10, 2025
Posted by: manapuaboy
from Tacoma, WA
[This review was collected as part of a promotion.] One month in, confidently satisfied. I came from over a decade with the entry-level washers that are very loud that I could only run it while we were out of the house or at night before bed. Now, with this washer, I can run it any time of day! Yeah! The top utensil rack is amazingly useful. The adjustable middle rack is cool. Plus, it’s a super pretty unit.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Silverware issues
on February 13, 2021
Posted by: Albri
from North central Wisconsin
[This review was collected as part of a promotion.] Disappointed in cleaning of utensils. Our utensils do not fit into the basket. We use the top rack which has little to hold silverware in place. Spoons are often full of water +/- not cleaned. There is little space for spatulas, serving spoons etc. Again the top rack is used and cleanliness is an issue.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com