Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
1
Very bad odd experience
on July 18, 2025
Posted by: Moe44
(This review was collected as part of a promotion.) I got the dishwasher, worked fine but unfortunately Broke after less than 2 years
Response from kitchenaid.comBy Branded Team, Consumer Care, July 21, 2025
Hello Moe44! We would like to look into this for you! Kindly e-mail us at Canadasocial@KitchenAid.com with your model and serial number, and your phone number. Please include case/review ID #753882 in the subject line. We look forward to hearing from you! -Max
Beautiful Quiet Dishwasher With Excellent Features
on July 18, 2025
Posted by: Robb25
from Kansas City, Missouri
[This review was collected as part of a promotion.] We purchased this beautiful dishwasher in order to match our new kitchen countertop and backsplash renovation. The white color with the stainless steel handle is perfect for our project! The shelves, cycle settings and the very quiet running of the dishwasher are truly amazing!
[This review was collected as part of a promotion.] I bought this to replace the 22 year old dishwasher that stopped working. My parents had one that lasted over 20 years which is why I chose Kitchen Aid when i remodeled my kitchen 22 years ago. I love the 3rd rack and the fact that the silverware stand upright rather than spooning and sticking together
[This review was collected as part of a promotion.] The dishwasher stopped draining after 4 months and after repeated service calls they have not been able to fix
Response from kitchenaid.comBy Branded Team, Consumer Care, July 18, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 753377 We look forward to speaking with you. Christy T
[This review was collected as part of a promotion.] It’s been about 3 weeks and the machine has been working perfectly. Only weird thing I found was the way the door opens. It doesn’t open smoothly like it should. It’s more like it’s binding and it needs more pressure than expected to open all the way down and close.
[This review was collected as part of a promotion.] This dishwasher was in our new build home we recently purchased. My dishes seem to come out clean, dishwasher is very quiet. My only complaint is that my dishes are never fully dry which drives me crazy. I did add jet-dry prior to my first wash but it hasn’t helped.
[This review was collected as part of a promotion.] Dishwasher works fine. I am still waiting for my rebate for the 3 Kitchen aid appliances I purchased. The rebate was approved 2 months ago!