Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,050 Reviews)
Rating breakdown 3,050 reviews
5 Stars
2,169
4 Stars
474
3 Stars
162
2 Stars
87
1 Star
158
88%of customers recommend this product.
(
2,022 out of
2,302)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
Dish drying.
on October 11, 2025
Posted by: als944
[This review was collected as part of a promotion.] We have been quite pleased with our new KitchenAid dishwasher. The Consumer Report review downgraded drying of this model. We were delighted to see that it does a perfect job, much better than the Bosch dishwasher we replaced that always left water standing in the bottom of cups and glasses.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Ultra quiet. Cleans all items perfectly.
on October 13, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] So quiet we don’t know when it is running! We made an excellent choice with all Kitchenaid appliances.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quiet dishwasher
on October 15, 2025
Posted by: Rookie1
from Naples, Fl.
[This review was collected as part of a promotion.] This is the quietest dishwasher I've ever owned, while also being very efficient.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Always dependable
on October 15, 2025
Posted by: LeoK
from Rhinelander, Wisconsin
[This review was collected as part of a promotion.] When we found ourselves in need of a new dishwasher, I immediately thought of KitchenAid. We had had one 30 years ago, and I wanted another.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quiet, efficient
on October 16, 2025
Posted by: CayW
[This review was collected as part of a promotion.] This dishwasher works great. I love that it is quiet.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the Top Rack
on October 16, 2025
Posted by: Ginger80
[This review was collected as part of a promotion.] Love the top rack. Does a nice job on cutlery. The dishwasher cleans very well. It is so quiet I can’t tell it is runningq
Written by a customer while visiting kitchenaid.com
Customer Rating
1
very disappointed
on October 16, 2025
Posted by: Piece of …..
[This review was collected as part of a promotion.] I bought this so called dishwasher about two and half months ago and the handle has come off totally and the rack is off the track …. unbelievable !!
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 17, 2025
We regret to hear that your Dishwasher is not living up to your standards.
We apologize for the concerns that you are experiencing with your Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case #822818.
We're looking forward to hearing from you.
Marie Q
We apologize for the concerns that you are experiencing with your Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case #822818.
We're looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Very decent dishwasher
on October 17, 2025
Posted by: Bweezy
[This review was collected as part of a promotion.] I bought a new build home in May of 2025, and it came with this dishwasher.
First and foremost, the dishwasher does what it's meant to do and washes my dishes. It does a great job overall on that front. I also like that it is quite resistant to fingerprints. It's roomy, the top slim rack is super convenient for spatulas and smaller, odd-shaped objects and I like that it closes practically on its own. haven't had to 'slam' the door shut once.
Here's why the 4 stars and not 5.
1. The buttons on the top of the door. This is nice in that you can't see them when the door is closed, but when I reach down to lift the door up to close it, it's difficult to get my hand on the hand bar without my arm hitting buttons, which then starts beeping and blinking, etc..
2. Water pools on top of the silverware caddy, so when I pick it up to take over to my silverware drawer, water drips off of it. Annoying more than anything.
3. The beeps letting you know the cycle has finished is so quiet, I almost never hear it. Also, more annoying than anything, but no option to increase the volume.
4. It's somewhat quiet, but not super quiet by any measure.
1. The buttons on the top of the door. This is nice in that you can't see them when the door is closed, but when I reach down to lift the door up to close it, it's difficult to get my hand on the hand bar without my arm hitting buttons, which then starts beeping and blinking, etc..
2. Water pools on top of the silverware caddy, so when I pick it up to take over to my silverware drawer, water drips off of it. Annoying more than anything.
3. The beeps letting you know the cycle has finished is so quiet, I almost never hear it. Also, more annoying than anything, but no option to increase the volume.
4. It's somewhat quiet, but not super quiet by any measure.
Overall, a very good dishwasher so far, can't quite put it in the 'great' category.
Written by a customer while visiting kitchenaid.com