Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(3,050 Reviews)
Rating breakdown 3,050 reviews
5 Stars
2,169
4 Stars
474
3 Stars
162
2 Stars
87
1 Star
158
88%of customers recommend this product.
(
2,022 out of
2,302)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
4
You get what you pay for
on September 22, 2025
Posted by: Sage Brush
from PNW
[This review was collected as part of a promotion.] My last dishwasher was a TOL Kitchenaid. It lasted 15 years, but the last year it became troublesome when holes appeared in the manifold that feeds water to the middle spray arm. It was repaired by us using shrink tubing to cover the holes.
We saved our pennies and bought the very quiet 39db washer. It is certainly not TOL, more BOL.
Do not like: the lower rack has no adjustable tines; the tines are spaced very far apart and plates topple over and smaller items run the risk of falling onto the sprayer arm below; the silverware holder when in place, leaves a big unusable space on each side or a gigantic unusable space if you shift the basket left or right (there should be a provided Utensil cup which fills the void); also, if you are not careful and do not lower the door completely when you try to pull out the lower rack, you could damage the heater element.
We saved our pennies and bought the very quiet 39db washer. It is certainly not TOL, more BOL.
Do not like: the lower rack has no adjustable tines; the tines are spaced very far apart and plates topple over and smaller items run the risk of falling onto the sprayer arm below; the silverware holder when in place, leaves a big unusable space on each side or a gigantic unusable space if you shift the basket left or right (there should be a provided Utensil cup which fills the void); also, if you are not careful and do not lower the door completely when you try to pull out the lower rack, you could damage the heater element.
Do like: it is very quiet; the upper utility tray; good selection of cycles.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
The Dishwasher Upgrade My Kitchen Needed
on September 22, 2025
Posted by: jpdumlao
from Edmonton Alberta Canada
[This review was collected as part of a promotion.] Hi there,
I’ve been using my new KitchenAid dishwasher for a little while now and I have to say it has exceeded my expectations. What stands out to me the most is how incredibly quiet it is while running. I can have it on during family dinners or late at night without even noticing.
The cleaning performance has also been impressive. Even with tough dried on dishes everything comes out spotless and sparkling without me needing to pre rinse. I also love the sleek design and how seamlessly it fits into my kitchen. It really elevates the space.
One feature I’ve found especially convenient is the adjustable racks which make it easy to load larger pots and pans when needed. It’s practical, efficient, and makes daily cleanup so much easier.
Overall it’s been a fantastic upgrade for my home and I’m very happy with the purchase.
Thank you for checking in and for creating such a high quality product.
Best regards,
JP
JP
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Best decision I made
on September 23, 2025
Posted by: Days
from Edmonton
[This review was collected as part of a promotion.] I purchased a few months ago. I was so surprised how quite it is. The dishes clean amazingly
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Rack issue
on September 25, 2025
Posted by: J & E
from Casa Grande, AZ
[This review was collected as part of a promotion.] This dishwasher is very quiet but the shelving could be improved. The top shelve for cups and etc is not set up right to hold cups and glasses. They fall over because of the spacing of the wires.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Died in under two years
on October 1, 2025
Posted by: Nonna J
This DW did an awesome job of cleaning dishes and silverware. We used it often and we were not disappointed until now when it stopped working. Apparently in less than two years the heat element has died. It is hard to believe Kitchenaid uses such poor quality parts.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 26, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 808361
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on September 26, 2025
Posted by: Gayle25
[This review was collected as part of a promotion.] We bought when our KA dishwasher died. It was 12 years old and I loved it due to quiet operation and space. New one is same according to salesman except has a 3rd small pull out for utensils. It too is quiet but interior is not as large or as useful!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
The dishwasher is so quiet. It’s doing a great job
on September 26, 2025
Posted by: Nancy L/Pownal
from Pownal, ME
[This review was collected as part of a promotion.] I purchased this on September 2 and it was delivered to me on the 17th. I just started using it this week as I had to wait for my countertop and additional cabinet. Have used it just a couple of times but I love it! I haven’t had a dishwasher for at least 35 years. This dishwasher is doing a great job.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Very satisfied
on September 27, 2025
Posted by: Michelemeena
[This review was collected as part of a promotion.] Unbelievably quiet. Very pleased with cleaning ability
Not a fan of the top shelf utensil tray so I removed it.
Not a fan of the top shelf utensil tray so I removed it.
Written by a customer while visiting kitchenaid.com