Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,811 Reviews)
Rating breakdown 2,811 reviews
5 Stars
2,006
4 Stars
435
3 Stars
142
2 Stars
83
1 Star
145
88%of customers recommend this product.
(
1,915 out of
2,181)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
1
Rust on Front Door
on June 18, 2025
Posted by: DF76
I have had this dishwasher for 13 months now. The vent on the front panel above the door handle is starting to rust around the vent. I just noticed it today and unfortunately, my unit is out of the 12-month warranty period so they will not fix it. Even though the rust likely started more than a month ago in the 12 month warranty period, but I just noticed it.
Response from kitchenaid.comBy Branded Team, Consumer Care, June 20, 2025
We regret to hear that your Refrigerator is not living up to your standards.
We apologize for the concerns that you are experiencing with your Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case #740430.
We're looking forward to hearing from you.
Marie Q
We apologize for the concerns that you are experiencing with your Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case #740430.
We're looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very quiet and no issue with steam vent
on June 18, 2025
Posted by: Tr@cy
from Midwest
[This review was collected as part of a promotion.] We've had our new KitchenAid dishwasher for about two months and have had zero issues. Cleans perfect. Extremely quiet. I have not experienced the issue some people have complained about regarding steam dripping onto the floor from the vent when the door is opened. I was initially concerned about this after reading the reviews, but have not had it happen to me. Possibly the reason could be because I don't unload my dishwasher as soon as it's finished.........I usually run it at night before we go to bed, so by morningtime when I unload it, it's cooled down completely.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Bad product, stay away
on June 19, 2025
Posted by: deeekay
from PA
I am writing this review out of extreme frustration with my KitchenAid Dishwasher (Model: KDTE204KPS2). For months, I've been trapped in a cycle of recurring breakdowns for the exact same problem. Service visits provide only temporary fixes, with the issue inevitably resurfacing shortly after.
Being without a functioning dishwasher for days on end while awaiting service is incredibly disruptive and stressful. A product from a brand like KitchenAid should not require such frequent, ineffective repairs, especially for a persistent fault.
After multiple attempts to fix the identical problem, it's clear these repairs are not a long-term solution. I've completely lost confidence in this appliance's reliability. Avoid this model if you value a working dishwasher.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, June 20, 2025
We regret to hear that your Refrigerator is not living up to your standards.
We apologize for the concerns that you are experiencing with your Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case #740948.
We're looking forward to hearing from you.
Marie Q
We apologize for the concerns that you are experiencing with your Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case #740948.
We're looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com