Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.5
(2,808 Reviews)
Rating breakdown 2,808 reviews
5 Stars
2,005
4 Stars
435
3 Stars
142
2 Stars
83
1 Star
143
88%of customers recommend this product.
(
1,914 out of
2,179)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
Replacement Dishwsher is an upgrade.
on June 12, 2025
Posted by: Smartlearn
[This review was collected as part of a promotion.] My old 2012 Kitchen Aid DW electronics panel died. Twas cheaper to buy a new one. Walked into the showroom (yes they still have those) to see things up close and personal after exhaustive online searching. Most of those review sites are bought and paid for, so I have trust issues. The KitchenAid was there for inspection.I liked the improvements over my old one -- new rack design, third (top) shelf, progress light on door, reorganized cleaning options. Checked Costco's price, they beat it and installed it the next day. Never missed a load. This machine is a quiet one, more so that my quiet old guy. Cleans great. No real negatives except new shelf design takes getting used to loading, utensil rack has individual slots. Reviews criticize drying abilities. Its doing okay except top rack needs wipe off.
All in all I am satisfied and believe it's an upgrade over a similar 2012 model. Let's see if it holds up as well as the old guy did.
All in all I am satisfied and believe it's an upgrade over a similar 2012 model. Let's see if it holds up as well as the old guy did.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good features
on June 12, 2025
Posted by: natorious
from Petersburg il
[This review was collected as part of a promotion.] I out this a couple of months ago and love it so far. Love Rinse, Sani, and Hi Temp
I wish the rack had row that would be adjustable on top and bottom rack. Maybe, a little more slant for the to the dishes.
I wish the rack had row that would be adjustable on top and bottom rack. Maybe, a little more slant for the to the dishes.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Dishwasher does a great job and is so quiet!
on June 13, 2025
Posted by: joann0907
[This review was collected as part of a promotion.] I have had this dishwasher about a month. It is far superior to my previous dishwasher. I love it!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Looks nice, not as functional as my old one
on June 16, 2025
Posted by: memmaw
[This review was collected as part of a promotion.] very quiet. The silverware caddy is smaller than my previous kitchen aide model, and hold less, and does not have a separate sponge caddy that I used often. The third rack for large utensils is awkward, and most don't fit in the slots.
the plate and glass racks seem to hold less as well. the detergent compartment seems a little flimsy, no problems yet but I can see it breaking down the road.
the plate and glass racks seem to hold less as well. the detergent compartment seems a little flimsy, no problems yet but I can see it breaking down the road.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on June 16, 2025
Posted by: JeanK
[This review was collected as part of a promotion.] Happy with it so far. Hope the plastic compondents last. Find the rinse storage compartment difficult to fill.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Very Poor Durability
on June 16, 2025
Posted by: Donna276
from Mountain Home, AR
14 months after I bought it, it has stopped washing. Nothing but normal usage in a two person home.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, June 17, 2025
We regret to hear that your Refrigerator is not living up to your standards.
We apologize for the concerns that you are experiencing with your Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case #739763.
We're looking forward to hearing from you.
Marie Q
We apologize for the concerns that you are experiencing with your Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case #739763.
We're looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on June 16, 2025
Posted by: Can’t hear you.
[This review was collected as part of a promotion.] Living room is beside the kitchen, when the dishwasher is run it’s hard to hear.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Do quite
on June 17, 2025
Posted by: LadyLady
[This review was collected as part of a promotion.] Quite machine. All my dishes are always spotless. Best buy.
Written by a customer while visiting kitchenaid.com