Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,124
4 Stars
460
3 Stars
156
2 Stars
86
1 Star
153
88%of customers recommend this product.
(
1,997 out of
2,271)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
2
Awful and noisy
on December 31, 2024
Posted by: Captain Rob
[This review was collected as part of a promotion.] Extremely noisy and utensils stay wet on every setting. The racks are very difficult to use as no matter how I load the dishes, cups and glasses they fall over which makes the cups and glasses fill up with water.
I’m sorry I chose this dishwasher.
I’m sorry I chose this dishwasher.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 31, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 650407.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Do not recommend SS - Rust!
on January 1, 2025
Posted by: asu88
from Dare County, North Carolina
We have had this dishwasher for 2 years and it functions well to clean dishes.
We have replaced the SS front panel already due to rust and the 2nd panel is rusting quickly on the edges as well.
We have replaced the SS front panel already due to rust and the 2nd panel is rusting quickly on the edges as well.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 2, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 650934.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
New dishwasher
on January 17, 2025
Posted by: MM&RM
[This review was collected as part of a promotion.] Replaced an earlier Kitchenaid dishwasher. It is even quieter and cleans better.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on January 17, 2025
Posted by: Serafina
from Myrtle Beach, SC
[This review was collected as part of a promotion.] Have only run it 2x since I bought it Its quiet and sems to clean everything and dry them completely.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good dishwasher, change your testing method!
on January 18, 2025
Posted by: Condenser woes
from Port St Joe, FL
[This review was collected as part of a promotion.] This is a good dishwasher. We had the same model in a previous house. I would like a more bowl-friendly top rack.
Also, the new dishwasher didn't work when first installed due to a stuck motor. I was told this happens frequently due to manufacturer's testing prior to shipping. If that's true, and it "happens frequently", seems like your testing method needs to change.
It was taken care of, but at the cost of time and frustration on our part.
Also, the new dishwasher didn't work when first installed due to a stuck motor. I was told this happens frequently due to manufacturer's testing prior to shipping. If that's true, and it "happens frequently", seems like your testing method needs to change.
It was taken care of, but at the cost of time and frustration on our part.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent Dishwasher
on January 18, 2025
Posted by: Joshy
from Marysville, WA
[This review was collected as part of a promotion.] I chose this KitchenAid and it was just what I wanted. The third tray is working well and makes more room for more things below. The top tray keeps smaller things, like measuring cups where I want them. The dishwasher is so very quiet, as I expected.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointed
on January 21, 2025
Posted by: Would love replacement
from NJ
[This review was collected as part of a promotion.] This is my second KitchenAid dishwasher, first one was great, this one seems flimsy. In addition, when I registered it for the warranty the representative tried to sell me insurance in case something outside the warranty broke, I was immediately turned off.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 24, 2025
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Dishwasher model/serial number, and reference Case # 660361.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Dishwasher
on January 23, 2025
Posted by: SJG70
[This review was collected as part of a promotion.] I had a KitchenAid dishwasher in my previous house and loved it. I am very happy with this one as well.
Written by a customer while visiting kitchenaid.com