Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.5
(2,808 Reviews)
Rating breakdown 2,808 reviews
5 Stars
2,005
4 Stars
435
3 Stars
142
2 Stars
83
1 Star
143
88%of customers recommend this product.
(
1,914 out of
2,179)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
Whisper Quiet
on April 21, 2025
Posted by: HeyOtis26
[This review was collected as part of a promotion.] Very quiet (important to me) and it does an outstanding job. I always wanted to try a KitchenAid and now I'm glad I have.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great product!
on April 22, 2025
Posted by: Deb/43
[This review was collected as part of a promotion.] Had 18 years of the previous dishwasher (another brand) and it was on its last legs for many years. The new Maytag is like a new breath of fresh air!! Love it!! It is very silent operating and does a great job. I have a tendency to load as much dishware that will possibly fit and the results of cleaning is always perfect! Could not be happier that this is the one I picked!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Lesser quality, same price
on April 22, 2025
Posted by: Anastasia beaverhausen
[This review was collected as part of a promotion.] I recently moved and thought I was getting a similar dishwasher, it was a three tier, like my former but this doesn't have third tier CLEANING, it just has a flimsy top rack that can't fit much. I paid the same amount so I feel a little cheated.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on April 23, 2025
Posted by: Dishw03
from Chester, Virginia
[This review was collected as part of a promotion.] I really like the dishwasher, except it is difficult on the lower level to stand any pots up so they can get clean. Not sure I am loading it correctly.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Cleans like a dream
on April 23, 2025
Posted by: Dishwasher1000000
[This review was collected as part of a promotion.] I am pleased with this new model. I like the 3rd rack.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Super quiet! cleans very well.
on April 23, 2025
Posted by: RobEaston
[This review was collected as part of a promotion.] So happy to have this dishwasher! my old one was loud and when it was time to replace it, I found this to be the best priced dishwasher with that level of quietness.
It cleans my dishes so well, very happy with it
It cleans my dishes so well, very happy with it
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Shelf gaps are too big !
on April 25, 2025
Posted by: Mbh11
[This review was collected as part of a promotion.] It’s just ok. The top rack barely fits anything besides standard silverware. I should be able to adjust that an inch lower. There should be a quick sheet for how to use based on details of the cycle.
It makes a pounding noise intermittently throughout the cycles. Other than that it’s quiet for the whole 2-3 hours that it runs 🤦♀️
The gaps on each shelf are so wide that it’s difficult to load smaller items in an organized manner.
It makes a pounding noise intermittently throughout the cycles. Other than that it’s quiet for the whole 2-3 hours that it runs 🤦♀️
The gaps on each shelf are so wide that it’s difficult to load smaller items in an organized manner.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, April 25, 2025
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 713700.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Dishwasher had a major design flaw
on April 26, 2025
Posted by: COMike
[This review was collected as part of a promotion.] This dishwasher was provided as part of an appliance package for a new home build. I would have to say that it does do a good job of washing dishes, but there is a major flaw. There is no way to lock the door to prevent kids from opening it during a wash cycle. It runs relatively quiet, so naturally someone would not realize it’s in the middle of a cycle. A simple locking mechanism on the door, like most dishwashers provide, would prevent someone from accidentally opening it during a cycle and is also the perfect indicator that the dishes are clean. There is no lock functionality on this dishwasher which is a major drawback. I just don’t understand why it is not designed in that way.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, April 29, 2025
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 714288.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com