Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,124
4 Stars
460
3 Stars
156
2 Stars
86
1 Star
153
88%of customers recommend this product.
(
1,997 out of
2,271)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
5
Sooooooooooo quiet!
on March 5, 2025
Posted by: JoeRa
from Pittsburgh, Pa
[This review was collected as part of a promotion.] I'm beginning to love this thing! It has taken awhile to figure out the configuration of the dirty dishes in the different dish racks, but now that I'm getting experienced with it I'm just elated. Wise purchase!!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Recommend
on March 5, 2025
Posted by: Moose1972
[This review was collected as part of a promotion.] Very quiet and dishes come out very clean. Also, a lot of space for loading.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Sparkling clean
on March 6, 2025
Posted by: Glgoose
from Austin TX
[This review was collected as part of a promotion.] We are very, very, happy. Our dishes “quietly” sparkle!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Some good features; some not so good
on March 7, 2025
Posted by: LA1963
[This review was collected as part of a promotion.] Disappointed that the wine stems were not included in the purchase. Wine glasses won’t stand upon the top rack and water pools which necessitates wiping each glass when washing/drying is completed. Also, the control panel on top is extremely sensitive. Any time you pull the door down (or barely touch) the buttons it activates and the machine starts running. Very annoying.
Best feature is how quiet the machine is when running
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Fantastic Dishwasher
on March 9, 2025
Posted by: Drdmtmusic
from Portland, Oregon
[This review was collected as part of a promotion.] Quiet, cleans great, wonderful design. Had a solid KitchenAid before for 10 years, and this one seems even better.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great cleaning and so so quiet
on March 9, 2025
Posted by: Paul 1452
from St Charles mo
[This review was collected as part of a promotion.] Got it for Christmas from my daughter and husband. I love it for the no sound when it is on i have to put my ear up to it to see if it’s on.cleaning also has been a plus .we love it 😍
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Quiet
on March 9, 2025
Posted by: DCJ13
[This review was collected as part of a promotion.] Cleans dishes very well and is whisper quiet. Third rack not really necessary. I would prefer more space for pots and pans.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Worst Detergent Container Ever
on March 9, 2025
Posted by: Frustrated & Miserable
from Austin, TX
This dishwasher is slightly better than some others currently on the market, which isn't saying much. Unlike some others which unaccountably are built today with no heating element and leave dishes soaking wet, this one mostly dries the dishes and leaves the interior of the dishwasher only lightly damp. Why damp at all?? Who knows. My old dishwasher - only about 9 years old before its electrical control panel went out and we found they no longer make that control panel anywhere - never left dishes wet and was never coated with dampness at the end of a run.
The WORST thing about this dishwasher is the terrible cup that is meant to hold detergent. Unlike solid old-style detergent cups that closed securely whether you used powder, liquid or those terrible micro-plastic residue "pods", this one will NOT snap shut if you are even a tiny bit off in the amount of detergent you pour in. It is TERRIBLE, and worst of all is the new "style" for all new dishwashers on the market.
WHY would they make a change that makes using the appliance difficult in a way that was never difficult in the past 30 years of dishwasher design? We currently have a bit too much powder that spilled into the cup area, and no matter how much we scoop out, the cup will not close. We have been trying for 10 minutes and getting detergent everywhere, but we're still stuck and unable to close the flimsy little stupid flap so we can start the appliance for the night. "Troubleshooting" on the website gives us no solution.
THIS MUST BE CHANGED BACK TO THE GOOD, SOLID FORMER DESIGN.
I find this nothing better than a design defect.
The WORST thing about this dishwasher is the terrible cup that is meant to hold detergent. Unlike solid old-style detergent cups that closed securely whether you used powder, liquid or those terrible micro-plastic residue "pods", this one will NOT snap shut if you are even a tiny bit off in the amount of detergent you pour in. It is TERRIBLE, and worst of all is the new "style" for all new dishwashers on the market.
WHY would they make a change that makes using the appliance difficult in a way that was never difficult in the past 30 years of dishwasher design? We currently have a bit too much powder that spilled into the cup area, and no matter how much we scoop out, the cup will not close. We have been trying for 10 minutes and getting detergent everywhere, but we're still stuck and unable to close the flimsy little stupid flap so we can start the appliance for the night. "Troubleshooting" on the website gives us no solution.
THIS MUST BE CHANGED BACK TO THE GOOD, SOLID FORMER DESIGN.
I find this nothing better than a design defect.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 14, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Dishwasher model/serial number, and reference Case # 691676.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com