Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,124
4 Stars
460
3 Stars
156
2 Stars
86
1 Star
153
88%of customers recommend this product.
(
1,997 out of
2,271)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
3
on October 21, 2024
Posted by: Bosch2002–KitchenAid2024
[This review was collected as part of a promotion.] We replaced our 22 year old Bosch with the KitchenAid. I like that the new one is almost as quiet as our old one. I liked the lower rack better on the Bosch (much better design) but I do like the third top rack on our new one.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
on October 30, 2024
Posted by: Ricksr
from Harrison OH 45030
[This review was collected as part of a promotion.] I had a GE dishwasher (4 years old ) and did not think it was very good at cleaning normanl dinner dishes. Now I have a new Kitchen Aid. I've used it 4 times, twice to clean all my beverage glasses and once for a set of 3 dinner plates, silverware and a few glasses. Rinsed dishes first then washed on NORMAL. Not happy with the results at all. NOT as clean as I expected.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 31, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 615928.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Quiet
on November 1, 2024
Posted by: Miel8
from Whitby, On
[This review was collected as part of a promotion.] I love that it’s quiet although during once cleaning cycle it did not clean all the dishes.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointed
on November 27, 2024
Posted by: Johnny49
[This review was collected as part of a promotion.] I've had the dishwasher for 6 days. This is my 3rd Kitchen Aid in the last 23 years. I just did my first load of dirty dishes. I was disappointed with the results. First, the soap dispenser remained shut when the dishes were done. When I opened it, the soap was mostly gone,.but there was some residue in the cup. When I checked the dishes, the tea stained white cups still had the tea stains. This was not true of my previous dishwashers. The plates did appear to be clean. I decided to rewash the dishes and the cups were still stained. Fortunately, the soap dispenser did open on its own.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 27, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 631359.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Our second Kitchenaid
on November 30, 2024
Posted by: DCAFF
[This review was collected as part of a promotion.] Our old Kitchenaid dishwasher died after 11.5 yrs so we decided to get another one since our old one lasted for so long. So far I’m super pleased with this new model. Great features added that I actually USE! Much more loader friendly than the Bosch ones we looked at. I love it so far.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
so quite !!
on December 2, 2024
Posted by: crabby chris
from fortuna ca.
[This review was collected as part of a promotion.] had to replace our old one recently . decided on this model because it had a low decimal rating and boy is it quite . you have to actually put your head down close to it tell tell if it's running !!! we love how well it cleans also . and the third rack is also handy . best dishwasher we ever had !!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Short life span and no leak warning
on December 22, 2024
Posted by: Notforair
from Raleigh
Died after 5 years and needed repair at 4. Had a slow leak and no warning system that the leak was occurring so cost thousands in remediation repair. Was loud and didn’t dry well.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 26, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 645612.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Manufacturer defect spoiled my review of this dish
on December 23, 2024
Posted by: Eisenhauer2012
from Douglass KS
[This review was collected as part of a promotion.] Manufacturer defect. Dishwasher leaks at seam. Working with warranty right now and when we realized it was a manufacturer defect I requested a whole new Dishwasher as I haven't been able to run it even once without it leaking and was denied. Extremely frustrated that I bought a new Dishwasher and am being forced to get a refurbished one.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 26, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 646070.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com