Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,811 Reviews)
Rating breakdown 2,811 reviews
5 Stars
2,006
4 Stars
435
3 Stars
142
2 Stars
83
1 Star
145
88%of customers recommend this product.
(
1,915 out of
2,181)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
2
Too soon for repair.
on October 2, 2024
Posted by: Homeowner VA
from Virginia
[This review was collected as part of a promotion.] Dishwasher is two months old and already replacing the control panel.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 3, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 602489.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Super quiet dishwasher with great features
on October 3, 2024
Posted by: RobinBSBNC
[This review was collected as part of a promotion.] This dishwasher came with our new house, and we love it. Super easy to use and very quiet, you hardly know it's running. The 3rd level utensil rack is a very nice feature.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Rusts in under 2 years
on October 5, 2024
Posted by: RustyRex
from Midwest US
This unit rusted on the front “stainless” in less than 2 years. Steam vent and bottom from face stainless steel began rusting. We notified KitchenAid and did everything to have them help with the issue. The refused stating the unit was no longer under warranty. They also stated that it was a cosmetic issue, not a mechanical issue and they wouldn’t do anything about it either way. We purchased this to replace our other KitchenAid dishwasher but will never purchase anything from KitchenAid again. They don’t stand behind their products.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 7, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 603881.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
awful customer service
on October 12, 2024
Posted by: suckers again
from windsor ct
[This review was collected as part of a promotion.] we have replaced it with the same exact model which was about 5 yrs old. Our whole kitchen is kitchinaid and all have problems Stove, Refrigerator, microwave. if we had to do it over i would not buy this product,
We are forced to because of the theme of our kitchen.I reached out to you a year ago for some assistance and your people turned me down cold. I would highly NOT recommend your company to friends because of the terrible and cold customer service i experienced.
We are forced to because of the theme of our kitchen.I reached out to you a year ago for some assistance and your people turned me down cold. I would highly NOT recommend your company to friends because of the terrible and cold customer service i experienced.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 14, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 607284.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
on October 21, 2024
Posted by: Bosch2002–KitchenAid2024
[This review was collected as part of a promotion.] We replaced our 22 year old Bosch with the KitchenAid. I like that the new one is almost as quiet as our old one. I liked the lower rack better on the Bosch (much better design) but I do like the third top rack on our new one.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
on October 30, 2024
Posted by: Ricksr
from Harrison OH 45030
[This review was collected as part of a promotion.] I had a GE dishwasher (4 years old ) and did not think it was very good at cleaning normanl dinner dishes. Now I have a new Kitchen Aid. I've used it 4 times, twice to clean all my beverage glasses and once for a set of 3 dinner plates, silverware and a few glasses. Rinsed dishes first then washed on NORMAL. Not happy with the results at all. NOT as clean as I expected.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 31, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 615928.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Disappointed
on November 27, 2024
Posted by: Johnny49
[This review was collected as part of a promotion.] I've had the dishwasher for 6 days. This is my 3rd Kitchen Aid in the last 23 years. I just did my first load of dirty dishes. I was disappointed with the results. First, the soap dispenser remained shut when the dishes were done. When I opened it, the soap was mostly gone,.but there was some residue in the cup. When I checked the dishes, the tea stained white cups still had the tea stains. This was not true of my previous dishwashers. The plates did appear to be clean. I decided to rewash the dishes and the cups were still stained. Fortunately, the soap dispenser did open on its own.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 27, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 631359.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Our second Kitchenaid
on November 30, 2024
Posted by: DCAFF
[This review was collected as part of a promotion.] Our old Kitchenaid dishwasher died after 11.5 yrs so we decided to get another one since our old one lasted for so long. So far I’m super pleased with this new model. Great features added that I actually USE! Much more loader friendly than the Bosch ones we looked at. I love it so far.
Written by a customer while visiting kitchenaid.com