Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Average customer rating
4.4
(2,811 Reviews)
Rating breakdown 2,811 reviews
5 Stars
2,006
4 Stars
435
3 Stars
142
2 Stars
83
1 Star
145
88%of customers recommend this product.
(
1,915 out of
2,181)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, ProWash Cycle, 39 dBA - White
Customer Rating
4
Very quiet, clean and dry
on January 20, 2025
Posted by: BusBoy
[This review was collected as part of a promotion.] Only disappointment is the way small plates and bowls fit in the middle row of the middle rack. Rounded edge of the plate/bowl makes it roll to one side or the other.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Nothing great
on January 22, 2025
Posted by: Cmc4
from Bethesda MD
[This review was collected as part of a promotion.] Dishwasher doesn’t have an off button.
Sometimes when you close the door, the dishwasher starts up even though the washer wasn’t turned on
Sometimes when you close the door, the dishwasher starts up even though the washer wasn’t turned on
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Hopefully better quality this time around
on January 22, 2025
Posted by: Harper67
from Belleville
[This review was collected as part of a promotion.] I hope that this KitchenAid is better than the last KitchenAid dishwasher we just replaced. The motor died a couple days over the one year warranty and I had to argue with your company to replace that motor under the warranty. Then different things continued to break over and over. You would not replace and it finally completely died on us. Reluctantly I purchased this one - only to match with my other appliances. Fingers crossed that this one will be more dependable.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very quiet!
on January 23, 2025
Posted by: Grandpa78
[This review was collected as part of a promotion.] Very happy with this dishwasher so far. Very quiet and clean dishes every time. The upper rack is a nice addition.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Wet dishes
on January 23, 2025
Posted by: Haney7
from Tennessee
Installed this yesterday. My old dishwasher was leaking but at least all the dishes were clean and DRY. After the first cycle with new KitchenAide dishwasher I had to dry every dish BY HAND. Each dish was sopping wet. So unhappy & disappointed.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 28, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Dishwasher model/serial number, and reference Case # 662770.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love it!
on January 25, 2025
Posted by: Je' Strappe'
from Canby, OR
[This review was collected as part of a promotion.] We love the third rack and the beautiful stainless steel interior. It's so quiet, you can hardly hear it running!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Not Impressed.
on January 26, 2025
Posted by: CrazyGracie
[This review was collected as part of a promotion.] I am not thrilled with this dishwasher. It cleans well if the dishes are moderately soiled. I am very disappointed with the top rack. There is not enough room for very many cups small plates or bowls. When glasses are put into it they fall down when the rack is pushed back. The bottom rack keeps flying backwards and crashing into the back if the dishwasher because the door is tilted and won’t lay flat. The handle feels very insecure like it will fall off. The shortest cycle is very very long. It is extremely quiet though. I’ve had KitchenAid dishwashers for years. They have all been better than this one. Sometimes improvements make a good product worse.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Disappointed in second rack
on January 27, 2025
Posted by: Vegas Mom
[This review was collected as part of a promotion.] It run very quiet and dishes are clean.
I am disappointed, I can’t put my expresso cups on the second rack the prongs too wide. That is only cups when we drink coffeeAlso the spacing is wider then was my last one on owned. I also don’t have the little blue things on the rack to hold my glasses in place. Any thing you can do to help me? I now have to wash all my expresso cup!
I am disappointed, I can’t put my expresso cups on the second rack the prongs too wide. That is only cups when we drink coffeeAlso the spacing is wider then was my last one on owned. I also don’t have the little blue things on the rack to hold my glasses in place. Any thing you can do to help me? I now have to wash all my expresso cup!
Written by a customer while visiting kitchenaid.com